Cluster Manager - Franchise Operations

Company Description Royaloak is India’s premier furniture brand, known for its wide range of products at competitive prices and its strong presence across the country. The company brings over 25 years of expertise to delivering “International furniture, Elevating Lifestyles.” Its signature Country Collections feature designs inspired by America, Italy, Turkey, Malaysia, and India, curated by in-house designers to suit diverse customer preferences. Royaloak operates an extensive network of more than 200 stores and offers a one-year warranty on manufacturing defects for most items, ensuring reliability and peace of mind. Applicants can explore the brand further at royaloakindia.com or by visiting a nearby store.Role Description

• Strong experience in EBO operations along with Sales Operations, Franchises Management,Retail KPI, Achieve Top line and Bottom-line Budget.
• Managing operations
• Maintaining existing franchise activity report covering sales orders booked, collections made.
• Primary and secondary Sales forecasting
• Identifying interested parties, meeting them and convincing them to take franchises.
• Devising ways to increase profitability of franchise
• Set up the franchising model.
• Generation & Closing Leads for Franchise Sale.
• He will be responsible to expand the franchising network for the company and effectivelymanage it.
• Prospect for potential new dealers and turn this into increased business.
• Meet potential dealer by growing, maintaining, and leveraging your network.
• Identify potential dealer, and the decision makers within the dealer organization.
• Research and build relationships with new.
• Set up meetings between dealer decision makers and company practice leaders.
• Plan approaches and pitches.
• Locates or proposes potential business deals by contacting potential partners; discovering andexploring opportunities.
• Sales forecast.
• Good leadership skillDesired SkillProven experience in multi-store or multi-location retail management, mandatorily in furniture, home décor, or lifestyle brands.Strong leadership and team management skills, with the ability to coach, motivate, and develop store managers and frontline staff.Solid understanding of sales operations, inventory control, merchandising, and customer service best practices.Analytical abilities to interpret sales data, performance metrics, and market trends, and translate insights into action plans.Excellent communication, interpersonal, and conflict-resolution skills to manage diverse teams and customer escalations.Ability to work on-site across stores in Chennai, with flexibility to travel within the assigned cluster as required.Strong organizational and time-management skills, with the capacity to handle multiple priorities and deadlines.Bachelor’s degree in Business, Retail Management, or a related field; an MBA or equivalent postgraduate qualification is an advantage.Prior experience in launching new stores, managing store openings, or scaling operations across regions is a plus.