现场技术支持工程师

Job responsibilities 1. Cooperate with sales to visit customers, promote product technology and productusage plans;2. Provide customers with robot application technical support, communicate andsolve technical problems encountered by customers;3. Assist customers in repairing product software and hardware failures, and traincustomers in daily operation, use, and maintenance;4. Understand customer needs and on-site problems, communicate with productmanagers and formulate feasible solutions;5. Collect customer feedback and assist R&D engineers to improve products。Requirement 1. Have local legal work status; computer-related majors are preferred2. More than 3 years of relevant experience in pre-sales, after-sales, and after-sales maintenance;3. Language ability;English/Chinese, able to communicate and correspond to localcustomers;4. Understand basic electrical knowledge and motor drive control principles;5. Familiar with Linux platform experience is preferred; working experience inrobotics, such as ROS is preferred;6. Can accept frequent short-term business trips;7. Work seriously and meticulously, have a strong sense of responsibility, and havepressure tolerance; have good communication/coordination skills; have a good senseof service and responsibility。Skill Requirement - Linux system- ROS rviz- Agent Management- Project Managemen