Coffee Store Manager

COFFEE STORE MANAGERDepartment: StoreJob Summary The Coffee Store Manager is responsible for overseeing daily store operations, leading the team, ensuring excellent customer service, achieving sales targets, and maintaining company standards. Job Responsibility: • Manage and supervise daily store operations. • Lead, train, schedule, and evaluate store employees.• Ensure excellent customer service and handle customer concerns. • Monitor sales performance and support promotional activities. • Manage inventory, stock ordering, and waste control. • Ensure accurate cash handling and daily sales reconciliation. • Maintain cleanliness, product quality, hygiene, and safety standards. • Report operational and maintenance issues to management. Requirement: • At least 2 years of experience in coffee shop, restaurant, retail, or hospitality management. • Strong leadership and team management skills.• Good communication and customer service skills. • Basic knowledge of sales, inventory, and cash management. • Strong problem-solving and organizational skills. • Ability to work flexible hours, including weekends and holidays. • Good command in English & Khmer, both written and spoken. • Knowledge in computer programs, MS Office, Email & Internet. • Dynamic, hands-on, and committed to delivering results. • Ability to work independently and yet be a team player. • Excellent time management and organizational ability to ensure tasks and deliverables are completed as per timeline, or earlier.