Collection Coordinator

Job Purpose:To provide administrative and operational support to the collection team, ensuring smooth workflow, accurate documentation, and timely reporting of collection activities.

Key Responsibilities

Organize and maintain all collection-related documents.Update client files, invoices, and payment records in the system.Enter daily collection activities, payment confirmations, and client interactions.Ensure accuracy of customer information, invoices, and payment statuses.Assist in preparing daily, weekly, and monthly collection reports.Update Statements of Account (SOA) and track pending payments.Prepare follow-up lists for Collection Officers.Send reminder emails to clients as instructed by the team.Respond to internal queries and provide necessary information.Coordination with Other DepartmentsManage emails, schedule meetings, and maintain the department calendar.Ensure proper documentation of all correspondence and follow-upQualifications and Skills:Diploma or bachelor’s degree in business administration, Finance, or related field.1–3 years’ experience in administrative support or collection operations preferred.Strong organizational, communication, and computer skills.Attention to detail and ability to manage multiple tasks efficiently.