Collection Officer (Fresh Graduates)
EgyBell · Qesm El Maadi, Cairo, Egypt
قدّم وتابع مع أبلاي إيدجEGYBELL is hiring Collection Officers for a leading debt collection company specialized in B2B and B2C collections.(fresh graduates are welcome to apply)Location: Al Maadi – Taqseem Laselky, CairoJob Requirements:Bachelor’s degree in Business Administration, Finance, Accounting, Law, or a related field is preferred.Excellent spoken and written English. Strong email communication skills.Good knowledge and practical use of Microsoft Outlook.Confidence in communicating with clients and debtors by phone.Previous collection or B2B experience would be an advantage, (fresh graduates are welcome to apply)0-2 years of experience in B2B Debt Collection, Accounts Receivable, or Credit Control is preferred.Ability to handle difficult debtors and negotiate payment plans professionally.Ability to maintain confidentiality and handle sensitive client and debtor information professionally.Job Responsibilities:• Manage assigned B2B debt collection accounts and achieve monthly recovery targets.• Contact corporate debtors through calls, emails, meetings, and other approved communication channels.• Negotiate payment arrangements and settlement plans within the company's and client's approved authority.• Follow up consistently on payment commitments and ensure timely collection.• Investigate debtor companies and locate updated contact information when required.• Review account documents, invoices, statements, disputes, and supporting documents before collection action.• Maintain accurate records of collection activities and account status.• Handle difficult debtors professionally while maintaining strong communication and negotiation standards.