Collections - Italian Speaker (m/f/d)
Hays · Oeiras, Lisbon, Portugal
Apply & track with Apply EdgeA leading company in the mobility sector, with a global presence and decades of experience transforming the way people and organizations move, is currently recruiting for the position of Collections (m/f/d) – Italian & English Speaker. With a strong operation in over 140 countries, the company adopts a customer-centric approach, supported by cutting-edge technology and a continuous commitment to innovation and sustainability. The diversity of its offering and the excellence of its service make it a benchmark in the modern mobility industry.Your new roleThe collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services. Key Areas of Responsibility Stratify collection activities to maximize cash receipts Contact customers regarding overdue accounts and determine reasons for non-paymentIssue payment commitment letters Issue credit hold notifications Coordinate customer credit changes Process small claims court complaints Maintain accurate records about the customer payment statusWhat you need to be successfulMinimum High School diploma AR or Collections skills & background will be an asset Good Knowledge of Google and Microsoft tools (Excel is required) Experience of working with Oracle Financial Applications is a plus Good written and verbal communication skills High language skills: English + ItalianWhat the company can offer youWorking for a leading company in the mobility sector means joining an organization with a global presence, an innovative spirit, and a strong commitment to sustainability. Here, employees benefit from:An international and multicultural environment, with opportunities for global collaborationA culture of innovation, where technology and continuous improvement are top prioritiesOngoing professional development, with access to training and internal mobilityAttractive benefits, such as flexible working hours, additional vacation days after one year, free parking, and other exclusive perksA strong focus on well-being and work-life balance, promoting a positive and motivating work experience