Collections Manager

Role SummaryOwn end-to-end receivables and collections for TruKKer's Saudi Arabia and Bahrain markets — driving DSO reduction, cash recovery, and healthy ageing across the enterprise customer portfolio.Key ResponsibilitiesOwn the AR/collections target for both KSA and Bahrain, driving cash collection against monthly and quarterly cash-flow goals.Manage the full order-to-cash cycle — invoicing accuracy, timely dispatch of invoices/SOAs, dispute resolution, and reconciliation of customer accounts.Reduce DSO and overdue ageing buckets through structured follow-up, escalation paths, and payment-plan negotiation with defaulting accounts.Work closely with Sales/KAM, Operations and Finance to resolve billing disputes, POD issues and documentation gaps that block payment.Assess credit risk on new and existing customers; recommend credit limits, payment terms, and account holds where required.Lead and coach the collections team across both markets; set targets, monitor daily collection activity and portfolio allocation.Maintain accurate ageing reports, provisioning inputs, and collection forecasts for management review.Manage escalated and legal-stage accounts, coordinating with legal/external agencies where recovery is at risk.Ensure compliance with local regulations and VAT/invoicing requirements in both KSA and Bahrain.RequirementsBachelor's degree in Finance, Accounting, Commerce or related field; CA/CPA/MBA preferred.6–10 years in B2B collections / accounts receivable / credit control, with at least 2–3 years in a managerial role.Prior GCC experience essential; exposure to both KSA and Bahrain markets strongly preferred.Proven track record of DSO reduction and recovery of aged receivables in a high-volume B2B environment.Logistics, transportation or supply-chain industry experience preferred.Strong negotiation and escalation skills with enterprise customers.Working knowledge of ERP systems and advanced Excel; familiarity with KSA VAT/e-invoicing (ZATCA) an advantage.English fluency required; Arabic strongly preferred given the KSA/Bahrain customer base.Valid KSA driving licence and willingness to travel to Bahrain as needed.