Collections Manager

Position: Collections Manager

Location: Midtown, NYC (In-Office)Salary: $100k – $110k + BonusNYC based Commercial and Residential Real Estate firm seeks a Collations Manager to join their Team.

ResponsibilitiesManage the daily collections process including preparing deposits and posting receipts for high volume of commercial and residential tenantsUse of online and RDC bankingManage Partner Capital Call Receipts – and follow up with partner offices and post receiptsManage Tenant Security DepositsMaintain and review Tenant Sales Reports and monitor Breakpoint balancesMonitor accounts receivable aging and follow up on outstanding balancesContact tenants regarding past-due rents, additional charges, and other receivables and following through with tenants to secure paymentMaintain accurate tenant account information and collection notes in MRIResearch and resolve billing discrepancies and tenant account issuesMonthly collections meeting with Senior Management to resolve outstanding balancesTrack payment arrangements and ensure timely follow-upAssist with month-end AR reporting and reconciliationsEscalate delinquent accounts and assist with legal collections when necessaryMaintain organized documentation of all collection activityProvide regular reporting on aging, delinquency, and collection statusAnnual CAM Reconciliations – coordinate invoices/backup for all charges for each tenant and coordinate any related inquiries or disputes between tenant and Accounting Dept.Qualifications4-5+ years of commercial real estate collections or accounts receivable experienceStrong knowledge of commercial lease billing and tenant receivablesMRI experience requiredProficiency with Microsoft ExcelProfessional and confident when communicating with tenants and internal teamsCommercial real estate experience is strongly preferred.Familiarity with lease agreements, loan documents, and legal collection processes.