Collections Specialist- 3648411

Please connect with me on LinkedIn as well @Steven SigesmundJob Title: Collections SpecialistLocation: Washington DC 20037Salary/Payrate: $80K-$90K annually and AWESOME benefits!!!Work Environment: Hybrid (1-2 days WFH after initial 60 day ramp up period)Term: Permanent / FulltimeBachelor’s degree required: NoReferral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.Key ResponsibilitiesResponsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collectionResponsible for accounting functions including but not limited to accounts receivable and billingProactively and efficiently communicates accounts receivable information to office and firm managementProcesses client bills using Pre-bill Viewer and Aderant softwareSubmits electronic client invoices and accruals via various e-billing websitesResearches and responds to accounting and billing questions; communicates with clients as neededReviews and edits pre-bills in response to requests from attorneys and legal support specialistsAnalyzes client balances and client ledgers (payments and applications)Application and re-application of deposits, retainers, unapplied cashAssists with client refundsReviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue DirectorDevelops and prepares collection and A/R related reports; account reconciliationsEnters and maintains collection notes into our Dashboard/Aderant Collection systemAssists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assignedFlexibility to attend onsite trainings, work overtime and conduct business travel as needed QualificationsSkills & CompetenciesExcellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearlyAbility to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectivesHighly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-orientedHigh attention to detail, outstanding organizational skills, and the ability to manage time effectivelyAnalytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skillsProactive in identifying accounting issues and providing solutionsEducation & Prior ExperienceBachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferredMinimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcareExceptional computer skills with the ability to learn new software applications quicklyTechnologyAderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plusProficiency with Windows-based software, strong Excel preferredUnderstanding of AI capabilities, limitations, and responsible use in a professional environment.Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.