Collections Specialist

Company Description Al-menu Company is a operations provider in the food and beverages industry, using innovative operational systems and accessible applications to optimize business processes. The company specializes in guiding and supporting restaurant businesses to improve efficiency and profitability. A team of experienced Operations Managers brings deep food service industry expertise to each client engagement. Services are tailored to individual business needs and can include increasing sales, controlling costs, implementing training programs, and providing ongoing operational support. This approach enables clients to strengthen performance and achieve sustainable growth.Role Description The Collections Specialist is a full-time, on-site role based in Riyadh, Saudi Arabia. The role involves managing accounts receivable, performing debt and cash collection activities, and monitoring outstanding balances to ensure timely payment. The Collections Specialist will contact customers via phone, email, and other channels, negotiate payment arrangements, and maintain accurate records of all collection efforts. The role includes collaborating with finance and operations teams to reconcile accounts, resolve billing issues, and support accurate reporting. The Collections Specialist is expected to provide professional customer service, comply with company policies and local regulations, and contribute to improving collection processes and cash flow.QualificationsCandidates should possess strong debt collection and cash collection skills, including experience managing overdue accounts and negotiating payment plans.Candidates should possess excellent communication and customer service skills to handle inquiries, resolve issues, and maintain professional relationships.Candidates should possess a solid understanding of finance, including accounts receivable processes and basic accounting principles.Candidates should possess good organizational and time management skills, with attention to detail and accuracy in documentation.Relevant experience in collections, finance, or a related field within the food and beverage or service industry is beneficial.Proficiency in standard office software and basic reporting tools is preferred.A diploma or bachelor’s degree in finance, business administration, accounting, or a related discipline is advantageous.Ability to work on-site in Riyadh, Saudi Arabia, and communicate effectively in English; Arabic language skills are a plus.