Collections Specialist

About QanoniahQanoniah is Saudi Arabia's leading AI LegalTech Startup. Our AI Legal Assistant is the trusted daily partner for major enterprises and government entities across the Kingdom.The RoleOnce Qanoniah is registered, approved, and invoiced with a client, the money still has to land in our account. That's your job.You'll own the tail end of the revenue cycle: tracking every outstanding invoice, chasing client accounts payable teams, resolving payment blockers, and giving Finance clear visibility on when money is actually coming in. You work closely with the vendor registration/invoicing owner and Finance to keep collections moving without friction.Key ResponsibilitiesOwn the full collections cycle for every invoiced account, from submission to payment received.Maintain a live tracker of all outstanding receivables: amounts, due dates, aging, and status per client.Follow up relentlessly with client accounts payable and procurement teams until each invoice is paid.Identify and resolve payment blockers — missing documents, portal rejections, PO mismatches, disputed amounts, or internal client approvals.Escalate at-risk or overdue accounts early, with a clear plan to unblock them.Coordinate with Finance on payment terms, invoice corrections, and reconciliation of payments received.Coordinate with the vendor registration/invoicing owner when an issue traces back to portal, PO, or invoicing setup.Provide regular, accurate reporting on collection status, expected payment timing, and aging receivables to leadership.Build and maintain strong working relationships with client finance and procurement contacts to keep payments moving smoothly.Flag recurring payment issues by client or portal and suggest process fixes.What We're Looking For2+ years in collections, accounts receivable, or credit control, ideally with corporate or government clients in Saudi Arabia.Working knowledge of Saudi government and enterprise payment cycles (Etimad, SAP Ariba, Oracle iSupplier, or equivalent).Comfort working with Finance. You understand invoices, VAT, payment terms, and reconciliation.Relentless, structured follow-up with people who feel no urgency about paying you, done in a way that keeps the relationship strong.Detail obsession. A missed follow-up or an unflagged dispute costs weeks.Strong written and verbal Arabic; solid professional English.Bachelor's degree.Based in Makkah and able to work on-site.Nice to HaveExperience with PIF companies and their subsidiaries.Experience collecting from Aramco, SABIC, or government ministries.Background at a SaaS or technology vendor.Familiarity with HubSpot or similar CRM/ERP tools.Prior experience in a supplier-side vendor registration or invoicing role.What We OfferCompetitive salaryWork on a product used daily by Saudi Arabia's top enterprises and government entitiesStartup ownership, fast iteration, and real impactOffice in MakkahBe part of one of KSA's most exciting LegalTech startupsReady to make sure the future of LegalTech actually gets paid for? Apply now