Collections Supervisor

We are looking for a skilled Collections Supervisor to join the team of a leading company serving clients across the government sector and major private companies in the Kingdom. If you have experience supervising collections operations and managing accounts receivable, and are looking for an opportunity to join a professional environment with real potential for growth and development, we welcome your application.Job PurposeOversee the company's collections operations and ensure timely recovery of outstanding payments from clients (government entities and private sector companies) by actively following up on due invoices and developing effective collection plans to support required cash flow and minimize bad debt.Key ResponsibilitiesSupervise the collections team and monitor their daily performanceTrack due and overdue invoices and set collection priorities accordinglyCommunicate directly with clients to follow up on outstanding payments and resolve any payment-related issuesDevelop collection plans and timelines and monitor their executionPrepare periodic reports on accounts receivable status and collection rates for managementCoordinate with the Finance and Sales departments to resolve any issues related to invoices or contractsFollow up on the approval of payment claims/extracts with government entities in line with their applicable payment proceduresAnalyze reasons for payment delays and propose practical solutions to reduce bad debtEnsure compliance with the company's approved collection policies and proceduresBuild and maintain strong working relationships with client contacts to facilitate collectionsTrain the collections team and develop their capabilitiesRequired Skills & QualificationsBachelor's degree in Accounting, Finance, Business Administration, or a related fieldMinimum of 3–5 years of experience in collections or accounts receivable management, including at least 1 year in a supervisory rolePrior experience collecting payments from government entities and large corporate clients is preferred.Proficiency in accounting systems and CRM/ERP platformsAdvanced proficiency in ExcelStrong negotiation and communication skillsStrong organizational skills with the ability to manage time and prioritize effectivelyLeadership skills with the ability to manage and guide a teamAdvanced in both Arabic and English, spoken and written