Command Center Head

Command Center Head Role PurposeThe Command Center Head is responsible for the 24/7 centralized monitoring and command generation for the entire Aramco Stadium precinct. The role ensures the continuous, high-quality delivery of all periphery services, including utilities, security and safety, 365 days a year. As the primary authority for keeping the precinct safe and operational, the Command Center Head generates real-time commands and coordinates responses across all functional workstreams, acting as the directive voice for internal response teams, third-party providers and government emergency services during active incidents.Primary OutcomeTo deliver a precinct that remains safe, secure and fully operational around the clock, with every utility, security, traffic and crowd-management variance detected, commanded and resolved in real time to 6-star service standards, and with Command Center operations fully aligned to the technical and security requirements of the 2027 AFC Asian Cup and 2034 FIFA World Cup.Key Responsibilities24/7 Precinct CommandLead the around-the-clock operation of the Command Center, monitoring all integrated Building Management Systems (BMS), security arrays and infrastructure health.Generate commands to ensure the reliability and quality of all periphery services, including utilities (power, water, HVAC), security and surveillance, and safety systems.Generate and enforce 24/7 operational commands to security teams, utility providers and traffic control agencies to maintain precinct integrity.Traffic, Access and Crowd ManagementCoordinate real-time traffic management and precinct access for visitors, service providers and staff to ensure seamless flow and minimize congestion.Monitor and manage crowd dynamics across the precinct during both event and non-event days to ensure the highest standards of public safety and incident prevention.Command, Dispatch and Incident ResponseActively generate commands and dispatch response teams based on real-time data to resolve operational variances and maintain 6-star service levels across the precinct.Lead the response and de-escalation of all precinct-wide incidents, ensuring detailed reporting is captured for performance tracking and compliance audits.Act as the primary directive voice for government emergency services and internal response teams during active incidents.Major Event ReadinessEnsure the Command Center's 24/7 operations meet the specific technical and security requirements mandated for the 2027 AFC Asian Cup and 2034 FIFA World Cup.Lead diverse response teams and third-party providers under pressure, working through teams with minimal conflict and resistance.Experience RequirementsProven ability to manage 24/7 operations and generate proactive commands based on complex data inputs.Expert knowledge of integrated utility, security and crowd management systems.Strong communication skills with the ability to lead diverse response teams and third-party providers under pressure.Education RequirementsBachelor's degree in Engineering, Security Management, Facilities Management or a related field.