Commerce Sales Representative

Commerce Sales Representative Location: Remote (United States); supports prospects and clients throughout North America Compensation: Competitive base salary plus incentive compensation Type of Role: Full-time Position Overview & Key Responsibilities Briteskies is seeking a consultative, relationship-driven professional to support growth across the full eCommerce client lifecycle. This blended role is responsible for acquiring net-new clients and owning long-term relationships with active accounts across Adobe Commerce, Digital Marketing, and HubSpot. The Commerce Sales Representative & Client Advocate builds qualified pipeline, leads discovery and proposal conversations, closes professional services engagements, and then supports account health, retention, renewals, and expansion. The role works closely with Delivery, Marketing, Sales, and Leadership, while final delivery, staffing, technical, and pricing decisions remain with the appropriate internal leaders. Generate qualified net-new pipeline through outbound prospecting, referrals, marketing-generated leads, networking, strategic partners, and industry events. Build relationships with decision-makers across eCommerce, Marketing, IT, and Operations, and lead consultative discovery conversations focused on business outcomes. Own sales opportunities from initial contact through signed Statement of Work, including qualification, account strategy, proposal reviews, commercial negotiations, and close. Serve as the primary relationship owner for assigned active clients by maintaining regular communication, understanding business priorities, and developing long-term account plans. Lead renewal coordination, strategic account reviews, account-health monitoring, and client-side communication during escalations or difficult situations. Identify expansion, reactivation, referral, testimonial, case study, change-order, and additional-scope opportunities across Briteskies Commerce services. Maintain accurate prospect, client, opportunity, forecast, activity, and account documentation in HubSpot CRM, and collaborate internally on scoping, solution, risk, pricing, and resource-planning discussions. Qualifications:Proven ability to develop trusted relationships, uncover business challenges, communicate value, and guide complex buying decisions. Demonstrated success acquiring net-new B2B clients and managing ongoing client relationships, renewals, and account growth. Strong written, verbal, presentation, negotiation, and relationship-management skills. Ability to navigate client concerns and escalations constructively while balancing client needs with company objectives. Strong organizational skills with the ability to manage an active pipeline and multiple client accounts simultaneously. Experience using CRM systems, preferably HubSpot, with a commitment to accurate forecasting and account documentation. Work Experience & Expertise:Five or more years of experience in consultative B2B sales, account management, client success, consulting, or professional services. Experience selling professional services within the eCommerce and HubSpot space. Experience with Adobe Commerce or Magento, Digital Marketing, HubSpot, ERP integrations, manufacturing, distribution, wholesale, or B2B commerce is strongly preferred. Experience with midmarket companies is preferred. Why Join Us:Growth Opportunities: Briteskies is positioned for continued growth, creating opportunities for career advancement, professional development, and meaningful ownership as the company evolves. Collaborative Culture: Culture is at the center of how we operate. Our core values shape a supportive, connected environment where team members share ideas, build trust, and work together toward common goals. Innovative Solutions: Our Commerce practice helps manufacturers, distributors, wholesalers, and other mid-market organizations maximize the value of Adobe Commerce through managed services, optimization, upgrades, digital marketing, and strategic consulting. Summary of Benefits:Competitive pay Incentive and bonus opportunities Career growth and training opportunities Comprehensive health insurance 401(k) and 401(k) matching program Collaborative team environment Unlimited PTO program Fully remote work position with some travel expectations