Commercial Account Manager

Do you thrive at the heart of a business, building customer relationships, solving problems and making things happen? Here’s your chance to work with major UK retail customers and make a real commercial impact.An exciting opportunity has arisen to join a growing and successful food business supplying some of the UK’s leading retail customers.This is much more than a traditional customer service role. You’ll take ownership of key customer relationships, manage the flow of orders and forecasts, and work closely with commercial, supply chain and operational teams to deliver an excellent customer experience.You’ll also lead and support a small customer account team, giving you valuable leadership experience and the opportunity to develop your wider commercial skills.The roleManage relationships with key retail customersOversee customer orders, forecasts and stock availabilityMonitor service levels and delivery performanceWork closely with logistics, operations and supply chainAnalyse sales, customer performance and profitabilitySupport commercial projects and customer initiativesLead and develop a small customer account teamIdentify opportunities to improve processes and customer serviceWhat we’re looking forExperience in customer account management, customer supply chain or a similar commercial roleExposure to retail or key account customersStrong analytical and Excel skillsExcellent communication and organisational abilitiesCommercially minded, proactive and confident taking ownershipPrevious team leadership experience would be advantageousSAP experience would be beneficialA great opportunity for someone ready to take the next step in their commercial career, with genuine scope to progress towards National Account Management or a broader Commercial role.