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Commercial Analytics & Insights Manager

Lotus's Malaysia · Greater Kuala Lumpur

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About the RoleAs part of the evolution of our Commercial Development function, we are looking for Commercial Analytics & Insights Manager to strengthen analytical partnership across our Commercial business. The role goes beyond reporting numbers — you will connect the dots, uncover the “why” behind performance, and translate complex data into actionable commercial insights and recommendations. You will also play an active role in key commercial initiatives, including Range Review, category transformation, concept development & validation and other strategic projects.ResponsibilitiesServe as the primary Analytics & Insights focal point to Commercial team and business portfolio.Lead deep-dive analysis on commercial and category performance, identifying underlying drivers, opportunities and risks.Analyze market and shopper data to understand category trends, consumer behavior and competitive movements, and translate findings into relevant commercial insights.Translate internal and external insights into clear recommendations and compelling business stories for management.Own periodic performance analysis for the assigned portfolio and proactively surface areas requiring business attention.Lead or support major commercial initiatives including Range Review, category transformation, concept development & validation and performance improvement projects.Develop analytical frameworks and methodologies to address new and complex business questions.Partner with Commercial, Operations, Supply Chain and other functions to translate analytical findings into business actions.Continuously identify opportunities to simplify, automate and improve how analytics are delivered and consumed.QualificationsRequired SkillsWe are looking for someone who is analytical by capability, but commercially minded by nature.Strong experience in commercial analytics, business insights, category analytics, business intelligence or a related field.Able to independently structure ambiguous business questions, determine the appropriate analytical approach and translate findings into actionable insights.Able to understand business performance beyond topline KPIs and identify the underlying commercial drivers.Strong attention to data accuracy and analytical integrity, with the ability to validate findings before translating them into business recommendations.Confident communicating complex findings in a simple, structured and compelling manner.Strong commercial acumen with the ability to connect analytical findings to business performance and commercial implications.Experience in using market, shopper or industry data to understand category trends, consumer behavior and competitive dynamics would be an advantage.Hands-on proficiency in Power BI and Excel; Exposure to SQL or other data manipulation tools would be an advantage.Curious, proactive and comfortable challenging assumptions using data.Strong collaboration skills with the ability to work within and across multiple functions and stakeholders.Preferred SkillsWho You’ll Work WithYou will report to the Commercial Development Team and work closely with Commercial senior leadership and the respective Commercial teams. You will also collaborate across functions including Operations, Supply Chain, Finance and other business teams, depending on the analytical question or commercial initiative.The Opportunity / What’s NextThis role provides the opportunity to broaden your experience in commercial analytics and business partnering. You will contribute insights to support key commercial discussions and decisions, while working on business questions across category performance, assortment, and commercial initiatives. As the function continues to evolve, you will also have opportunities to broaden your portfolio, lead increasingly complex commercial programs and further develop your capabilities in strategic analytics, stakeholder influence and commercial leadership.Why Join Us?Because this isn't a role where your job ends after producing the numbers. You will have the opportunity to challenge the numbers, understand the story behind them and influence what happens next. You’ll work across a broad commercial landscape, combining analytics with real business challenges and seeing how your recommendations translate into decisions and actions. If you enjoy asking “Why is this happening?” as much as “What happened?”, this could be the role for you.