Commercial Excellence Manager

🌟 We're Hiring: Commercial Excellence Manager📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Full-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a growth-oriented organization committed to driving commercial transformation, operational excellence, and sustainable business performance through data-driven strategies and innovative solutions. Our distributed teams collaborate across Sales, Marketing, Business Development, Finance, Customer Experience, Operations, Strategy, Data Analytics, and Executive Leadership to improve commercial effectiveness, accelerate revenue growth, and create long-term customer value.The RoleWe are seeking an experienced Commercial Excellence Manager to lead commercial strategy optimization, sales effectiveness, performance management, and business transformation initiatives. The ideal candidate will oversee commercial analytics, sales enablement, process improvement, capability development, and cross-functional collaboration while ensuring commercial teams operate with greater efficiency, insight, and strategic alignment.Key ResponsibilitiesDevelop and implement commercial excellence strategies, operating models, performance frameworks, and transformation initiatives aligned with organizational growth objectives.Lead commercial effectiveness programs across Sales, Marketing, Business Development, Customer Success, Revenue Operations, and partner channels.Collaborate with Sales, Marketing, Finance, Operations, Product, Customer Experience, Data Analytics, Strategy, and Executive Leadership to improve commercial performance.Analyze sales performance, market trends, customer behavior, pricing effectiveness, pipeline health, revenue opportunities, and business growth drivers.Develop commercial dashboards, performance scorecards, forecasting models, sales analytics frameworks, and executive reporting tools.Optimize sales processes, customer journeys, territory management, account planning, incentive structures, and commercial operating rhythms.Lead sales enablement initiatives including training programs, playbooks, tools, methodologies, and best-practice adoption.Support commercial strategy development through market intelligence, competitive analysis, segmentation, pricing optimization, and revenue growth initiatives.Establish governance frameworks for commercial performance reviews, strategic planning cycles, business reviews, and continuous improvement programs.Partner with Finance teams to improve forecasting accuracy, profitability analysis, commercial investments, and return-on-investment (ROI) measurement.Identify operational inefficiencies and implement process improvements that enhance productivity, customer engagement, and revenue performance.Monitor key performance indicators (KPIs) including revenue growth, sales productivity, pipeline conversion, forecast accuracy, customer acquisition cost (CAC), customer lifetime value (CLV), win rates, sales cycle duration, margin performance, and commercial ROI.Conduct commercial audits, benchmarking studies, performance assessments, market analyses, and continuous improvement initiatives.Ensure compliance with commercial policies, pricing governance, sales processes, data standards, and organizational performance frameworks.Manage commercial excellence budgets, analytics platforms, consulting partners, sales enablement tools, technology investments, and transformation programs.Drive digital transformation through artificial intelligence (AI)-powered sales analytics, predictive revenue forecasting, customer intelligence, automated reporting, workflow automation, and business intelligence solutions.Utilize Salesforce, Microsoft Dynamics 365, SAP, Oracle, HubSpot, Power BI, Tableau, SQL, CRM platforms, ERP systems, revenue operations platforms, and analytics tools to optimize commercial performance and generate actionable insights.Prepare executive presentations, commercial performance reports, growth analyses, transformation updates, strategic recommendations, and business cases for senior leadership.Lead, mentor, and develop commercial analysts, sales operations specialists, business performance teams, and cross-functional stakeholders while fostering a culture of excellence, innovation, accountability, and continuous improvement.RequirementsBachelor's degree in Business Administration, Marketing, Sales Management, Finance, Economics, Strategy, Operations Management, or a related field.Master's degree in Business Administration (MBA), Commercial Strategy, Marketing, Finance, Business Analytics, or a related discipline is highly advantageous.Professional certifications in Commercial Excellence, Sales Operations, Revenue Operations, Business Analytics, Project Management Professional (PMP), Lean Six Sigma, or equivalent are preferred.Minimum 5 years of experience in commercial excellence, sales operations, business transformation, strategy, revenue management, consulting, or related roles.At least 2 years of experience managing commercial optimization programs, sales effectiveness initiatives, analytics teams, or business transformation projects preferred.Strong understanding of commercial strategy, sales processes, revenue optimization, customer analytics, pricing strategies, market intelligence, sales enablement, and performance management.Experience with Salesforce, Microsoft Dynamics 365, SAP, Oracle, HubSpot, Microsoft Office Suite, Power BI, Tableau, SQL, CRM platforms, ERP systems, revenue operations tools, and business intelligence technologies.Familiarity with AI-powered commercial analytics, predictive sales modeling, customer intelligence platforms, automated revenue forecasting, digital sales enablement, and advanced business performance technologies is highly advantageous.Strong leadership, communication, stakeholder management, analytical thinking, strategic planning, project management, budgeting, and problem-solving skills.Ability to manage multiple commercial transformation initiatives while balancing revenue objectives, customer needs, operational priorities, budgets, timelines, and organizational goals.Ability to work effectively in a remote environment with distributed commercial teams, sales leaders, customers, technology partners, executives, and global stakeholders, with occasional travel for business reviews, strategy workshops, customer meetings, and industry events as required.What We OfferFully remote work arrangement with flexible collaboration across global commercial, sales, and strategy teams.Competitive compensation package with performance-based incentives.Comprehensive health and wellness benefits.Professional development and commercial leadership growth opportunities.Exposure to AI-powered revenue technologies, advanced analytics platforms, digital transformation solutions, and next-generation commercial operating models.Collaborative culture focused on innovation, customer value, operational excellence, accountability, and continuous improvement.Opportunity to transform commercial performance by building scalable strategies, improving execution, and accelerating sustainable business growth.