Commercial Manager

Company Description Luang Prabang View Hotel is a hospitality company based in Laos, offering guests a distinctive stay experience in a culturally rich setting. The hotel focuses on delivering comfortable accommodations, attentive service, and an authentic connection to the local environment. Team members are encouraged to contribute to a welcoming atmosphere for international and domestic guests. The organization values professionalism, reliability, and collaboration across all departments. Working at Luang Prabang View Hotel provides opportunities to grow within the hospitality industry in a dynamic regional market.Role Description The Commercial Manager is a full-time, on-site role based in Vientiane Or Luang Prabnag, responsible for driving revenue, overseeing commercial activities, and supporting the hotel’s long-term growth. Day-to-day tasks include developing and implementing business plans, monitoring market trends, analyzing performance data, and identifying opportunities to optimize pricing, sales, and distribution. The role involves managing commercial contracts with partners, vendors, and corporate clients, ensuring compliance with hotel policies and legal requirements. The Commercial Manager will collaborate closely with sales, marketing, reservations, and operations teams to align commercial strategies with guest experience goals. This position also entails leading and coaching team members, preparing regular commercial reports, and contributing to annual budgeting and forecasting processes.QualificationsStrong commercial management and business planning skills, with the ability to design and execute hotel revenue and growth strategies.Proficiency in analytical skills, including data interpretation, forecasting, and performance measurement to support decision-making.Experience in team management, with the capability to lead, motivate, and develop staff across commercial and sales functions.Knowledge of contract management, including negotiation, review, and administration of commercial agreements with partners and clients.Relevant experience in hospitality, tourism, or a related service industry; hotel commercial or sales management experience is an advantage.Strong communication and negotiation skills, with the ability to build and maintain professional relationships with internal and external stakeholders.Competence with business software and hotel management systems, including spreadsheets and reporting tools.Bachelor’s degree in Business, Hospitality Management, or a related field, or equivalent practical experience.Ability to work on-site in Vientiane, manage multiple priorities, and adapt to a fast-paced operational environment.