Commercial Operations Analyst

LGC is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across human healthcare and applied markets. Its portfolio includes tools for genomic analysis and quality assurance applications, trusted for their performance, quality, and reliability.LGC works with customers across pharmaceuticals, agricultural biotechnology, food, environment, sports, government, and academia, supporting excellence in scientific measurement, diagnostics, and innovation.Job DescriptionAs a Commercial Operations Analyst, you will contribute significantly to the LGC Standards Commercial Operations team. By working alongside the Global Sales organisation, you will aid in territory management, manage customer data governance, and help further develop our analytics and reporting capabilities.You will help map, analyse, and present both financial and non-financial data to support business decision-making. You will also contribute to automating workflows and adopting new technologies to drive revenue growth. Join us and be part of a skilled team dedicated to delivering world-class solutions and achieving flawless results!Key ResponsibilitiesCross-Functional CollaborationBuild positive relationships across the business and act as a trusted partner to understand and fulfill data and reporting needs. You will engage with senior collaborators and cross-functional teams globally. Your skill in working well with others will be essential in achieving our ambitious goals.Territory Allocation & Sales OperationsSupport the annual territory allocation process, linking sales representatives to customer portfolios. This includes:Contributing to template buildingManaging data inputsUploading allocations into CRM/ERP systemsSupporting sales target setting and commission calculationsManagement of Customer Data GovernanceContribute to the continuous improvement of customer data quality by applying controls and validation checks. Play an active role in strengthening data governance processes to improve commercial efficiency. Your efforts will ensure that our customer data is exceptionally accurate and reliable.Analytics & Insight DeliveryDevelop management information, reports, and dashboards to provide actionable insights. Analyse financial and operational data to find opportunities (e.g. cross-sell, market trends) and risks (e.g. churn, customer engagement), using data visualisation to communicate findings clearly. Your insights will be instrumental in driving our business forward and maintaining our competitive edge.QualificationsAdvanced Microsoft Excel, including strong data modelling capabilityExperience working with CRM systems (e.g. Salesforce) or customer data platformsExposure to SQL, Snowflake, Tableau, or other data visualisation tools, with a desire to develop further proficiencyStrong analytical and problem-solving skillsExcellent written and verbal communication skillsProficient in English; additional languages are an advantageWillingness to travel occasionally to LGC sitesAdditional InformationThe successful candidate will demonstrate behaviours aligned to LGC’s core values, and the following personal attributes:Attention to Detail – Highly accurate and methodical in approachAnalytical Thinking – Able to interpret complex datasets and generate insightCommunication – Clear and confident in presenting data to varied audiencesCollaboration – Strong team player who can also work independentlyAdaptability – Comfortable in a fast-moving, evolving environmentTime Management – Able to prioritise effectively and manage competing demands