Community & Sales Manager

The Community & Sales Manager is responsible for resident experience, community activation, standard sales conversion, CRM discipline, member communications, partnerships, perks and day-to-day commercial energy.This role is the main relationship owner for residents, members, inbound leads and standard clients.The Community & Sales Manager must convert interest into contracts, activate a vibrant community, drive retention, support referrals and create experiences that generate both personal value and commercial value.The ideal Community & Sales Manager is a natural connector with strong commercial discipline. They must be warm, proactive and people-oriented, but also structured, fast in follow-up and accountable for conversion.This person should be able to create community energy, close standard sales, manage member relationships and turn the experience of The Community into retention, referrals and revenue.Required experience:Minimum 4 years of relevant experience in facilities management, operations, hospitality, serviced apartments, residential operations, coworking, coliving or another service-led environment. The role is suitable for a junior-advanced professional with hands-on operational experience who can independently coordinate outsourced suppliers, building services and daily operational workflows.Strong sales and lead conversion skills.Experience using CRM systems and managing a pipeline.Experience conducting tours, follow-up and client conversion.Strong communication and relationship-building skills.Experience designing and delivering community activities or events.Strong organisational skills.Ability to manage multiple conversations, leads and community touchpoints at the same time.Strong written communication skills for member communications.Ability to work with brokers, partners, influencers and collaborators.Desirable:Experience in Dubai / UAE.Experience with remote workers, entrepreneurs, expats, founders and international professionals.Experience in pre-opening or launch environments.Experience in coworking or coliving operations.Experience with social media content coordination or community storytelling.