Community Liaison

Community Liaison - Full TimeSalary range: $85,000 - $95,000 plus a bonus structure.This position will support our Los Angeles and Simi Valley territory.As a valued member of our Heartford Hospice team, you’ll be part of an organization committed to providing the best possible care for our patients and families. You will work in a collaborative environment with a team of highly skilled individuals who are dedicated to making a difference in the lives of others every day.Heartford Hospice is a premier hospice organization dedicated to serving patients and their families in the Orange County, Inland Empire, South Bay and parts of Los Angeles.As the Hospice Community Liaison, you will be the main point of contact for patients, families, and healthcare providers seeking hospice services. You will serve as liaison from patient opportunity through the admission process to ensure a seamless transition to hospice care with Heartford Hospice.Key Responsibilities:Build and maintain relationships with healthcare providers, hospitals, community groups, and other referral sources.Educate patients, families, and healthcare providers about hospice services and benefits through in-person visits and in-service events.Communicate effectively with patients, families, and healthcare providers to ensure understanding of the hospice plan of care.Maintain accurate patient and referral information records.Raise awareness of hospice services and generate new referrals by attending community events.Conduct market assessments and develop a comprehensive marketing plan to meet and exceed sales goals.Manage a sales territory and contact database to build professional referrals and contribute to census development.Qualifications:Bachelor's degree in healthcare, marketing, or a related field.2+ years of experience in healthcare sales, marketing, or patient advocacy.In-depth knowledge of hospice regulations, policies, and procedures.Excellent communication, interpersonal, and organizational skills.Ability to work both independently and as part of a team.Proficient in Microsoft Office and healthcare technology systems.Must be able to travel to healthcare facilities, patient homes, and other locations as needed.Working Conditions:This position may require evening and weekend work.This position will involve working in a fast-paced, deadline-driven environment.You'll be part of a collaborative group of talented professionals who are passionate about making a positive impact on others.Heartford is an Equal Opportunity Employer.