Community Rehabilitation Manager

About ICEIndependent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Edmonton region is ICE’s largest — with the most programs, staff, and clients. Community Rehabilitation Managers play a central role in making sure services run smoothly, staff are supported, and clients receive the highest quality of care.Role SummaryAs a Community Rehabilitation Manager, you will oversee multiple residential and non-residential programs across Edmonton. You will lead staff teams, support clients’ needs, and serve as the key link between staff, families, guardians, and government representatives.In ICE’s busiest region, the pace is fast and every day is different. You may be reviewing support plans, mentoring staff, responding to urgent issues, managing resources, or meeting with families. This role is demanding, but highly rewarding — your leadership ensures clients receive safe, consistent support and staff have the guidance they need to succeed.What We OfferPaid training, orientation, and ongoing professional developmentStable employment with opportunities to advanceLeadership experience in ICE’s largest regionSupport from experienced senior leaders and colleaguesA respectful, inclusive workplace that values teamwork and diversityRecognition for long service and outstanding contributionsNon-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of serviceComprehensive benefits package for qualifying employees after one year of employmentMeaningful work — every day you’ll make a difference for clients, staff, and families across EdmontonKey ResponsibilitiesSupervise and mentor staff to provide consistent, respectful client supportOversee daily operations, scheduling, and program routinesReview support plans, documentation, and reporting for accuracyWork closely with clients, families, guardians, and community partnersMonitor program quality and ensure compliance with ICE standardsSupport staff training, feedback, and professional developmentManage program budgets and resources responsiblyRespond to urgent or unexpected issues using ICE proceduresSupport staff recruitment and performance developmentPromote teamwork, problem-solving, and a positive workplace cultureAttend after-hours meetings and complete program site visits as neededQualificationsPost-secondary education in Human Services (or related field) preferredMinimum 2 years leadership experience in disability services (or related field)Strong communication skills (spoken and written)Organized and detail-oriented; able to manage multiple responsibilitiesProfessional, dependable, and committed to high-quality serviceExperience with staff supervision, scheduling, and documentationComfortable using computer systems for reporting and schedulingClear Vulnerable Sector Police Check (within 6 months)Basic First Aid with CPR Level A (or willingness to obtain within 3 months)Valid driver’s license, reliable vehicle, and $2M liability insuranceApply TodaySend your resume and cover letter to Erwin Esteban at eesteban@icenterprises.com with “Community Rehabilitation Manager – Edmonton” in the subject line. Only those selected for interviews will be contacted.At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and welcome applications from people of all backgrounds and experiences.