Complex Director of Revenue Management
United Hospitality Management · Lisbon, Portugal
Tailor my CV for this job — freeMissionThe mission of the Complex Director of Revenue Management is to lead and develop the complex-wide revenue management strategy that maximizes total revenue, profit and market share across all properties in the portfolio. The Director sets the long-term commercial vision, oversees pricing, forecasting, distribution and inventory strategy, and builds and develops a high-performing Revenue Management team of Managers and Analysts. Acting as the senior revenue authority for the complex, the Director partners with General Managers, Sales & Marketing, Finance and Ownership/Asset Management to align commercial strategy with business objectives, protect brand equity, and deliver sustainable, long-term profitability across a diverse and dynamic portfolio.ResponsabilitiesCommercial Strategy & Leadership Sets and owns the complex-wide revenue management strategy and long-range commercial objectives across all properties in the portfolio.Establishes pricing philosophy, segmentation strategy and market positioning for each property in alignment with brand and ownership objectives.Represents Revenue Management in complex-level strategy, sales & marketing and ownership/asset management meetings.Forecasting, Budgeting & Performance Owns the annual budgeting and long-range forecasting process for rooms and total revenue across the complex.Reviews and validates forecasts, pricing recommendations and strategic decisions prepared by Revenue Managers and Analysts.Analyzes complex-wide performance (RevPAR index, market share, total RevPAR) and presents results and strategic recommendations to ownership and senior leadership.Team Leadership & Development Leads, coaches and develops the Revenue Management team (Managers and Analysts), setting goals and building succession bench strength.Allocates team resources across properties based on business complexity and seasonality.Distribution, Systems & Governance Oversees distribution strategy, channel management and rate parity governance across the portfolio.Ensures effective use of revenue management, reservations and distribution systems, and drives adoption of new tools and technology.Ensures compliance with brand revenue management standards, franchise agreements and audit requirements.Stakeholder & Owner Relations Builds and maintains senior relationships with General Managers, Ownership/Asset Management, Brand/Corporate Revenue Management and key distribution partners.Communicates brand initiatives, demand and market analysis to hotel leadership, franchise partners and owners; protects and promotes brand equity.Acts as the escalation point and final decision-maker on complex- and cross-property revenue management matters.Innovation & Continuous Improvement Explores and pilots new revenue strategies, tools and distribution opportunities that create value and competitive advantage.Challenges existing processes and systems to identify and implement improvements across the portfolio.
Requirements
Bachelor’s degree in Business Administration, Finance, Economics, Hotel & Restaurant Management or related field; MBA or postgraduate qualification is a plus.Minimum 5 to 8 years of progressive revenue management experience, including at least 2-3 years leading a team and/or managing multiple properties.Demonstrated track record of developing and executing successful revenue strategies that deliver measurable RevPAR and market-share growth.Advanced analytical, forecasting and budgeting skills; strong command of revenue management, distribution and business intelligence systems.Strong executive presence, negotiation and stakeholder management skills; experience presenting to ownership/asset management and senior brand leadership.Proven leadership experience managing, coaching and developing revenue management teams.Availability to travel regularly across properties within the complex/region.Fluent in English; additional languages are a plus.Would you like to join us? Apply Now: rh@uip.pt!