Compliance & Quality Specialist

Artsana USA, Inc. maker of the renowned Chicco brand of infant and juvenile products, seeks a detailed-oriented Compliance & Quality Specialist to oversee the Company’s adherence to internal and external juvenile product regulatory standards and quality assurance processes. Reporting to the VP of Product Development and working closely with the Compliance and Quality Manager, the Compliance & Quality Specialist creates, edits, organizes, and maintains testing and compliance documentation, reviews and submits quality and compliance reports, investigates and resolves compliance and quality issues, and ensures the correct certification, documentation, and communication are in place to maintain adherence to compliance obligations and legal requirements. This person plays a critical role in ensuring that our products and operations comply with regulatory and safety standards and uphold the highest standards of quality. RESPONSIBILITIES:Ensure compliance with juvenile product regulatory standards through product testing, documentation, certification, and correction of non-compliance findingsMonitor adherence to standards and regulations throughout the product development process by identifying and addressing safety concerns, training others on standards and test procedures, and conducting hands-on testing and demonstration of requirementsSchedule product testing, establish test requirements and quality plans, and ensure execution to set standardsDocument and analyze test results, communicate recommendations, and interact with external labs on interpretation of findingsInvestigate and perform root cause analysis on safety-related issues, developing corrective and preventive measures to mitigate risksSupport customer service team by reviewing consumer feedback and product returns, identifying areas for improvementAssist in developing all instruction manuals, warning labels, and other product safety documentationAssist in reviewing marketing content, including packaging, internet statements, videos, etc.Review internal and factory level product audits to ensure adherence to regulations and standardsServe as secondary contact for external regulatory agencies and certifying bodies (CPSC, BSA), auditors, or other external stakeholders on compliance and quality mattersStay updated on changes in regulations and standards affecting our industry, ensuring timely adjustments to compliance practicesJOB REQUIREMENTS:BS degree in a technical field required. Engineering degree preferred.2+ years of work experience in a product development, compliance, or quality roleUnderstanding of the product development process Knowledge of quality systems, data analysis and documentation practicesKnowledge of basic project management toolsStrong analytical skills and attention to detail, with the ability to identify errors or inconsistencies and propose effective solutionsStrong verbal and written communication skills including report writing, presentation skills, and communicating technical information to people with diverse backgroundsStrong aptitude for mechanical analysis and hands-on assessment of productsProven problem-solving skills and root cause analysis abilitiesExcellent organization skills with the ability to prioritize projects and deadlines