Compliance Monitoring Manager

Introduction Servaada, a Wipro company is looking for a Compliance Monitoring Principle with previous experience of compliance monitoring for retail investments or pensions. This role is at the heart of the growth agenda for the organisation. The role will have a primary focus on leading the delivery of monitoring for one of our core clients, whilst also contributing to the wider development of our financial outsourcing services.About Servaada, a Wipro company: Servaada is a separate legal entity, authorised by the FCA and has been set up by Wipro to provide regulated outsourcing services within the Financial Services industry.Our clients are leading providers for pension schemes and investment platforms. Servaada will be providing business and technology process outsourcing services and an end to end front and back-office operations support.Your Benefits As a Compliance Monitoring Principle, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Responsibilities

As a Compliance Monitoring Principle you will:Contribute to the design of an annual monitoring plan to ensure all areas covered in frequency as to both regulatory expectations and client requirementsWork proactively to identify control gaps and weaknesses, determine root cause, and escalate and propose viable solutions to the risks and weaknesses identified, working to mitigate riskWith the support of the Head of Compliance Monitoring, agree action plans with the business as a result of monitoring work and; follow up with the business to ensure identified risks are adequately mitigated and closed in line with agreed action plans and for evidencing and recording rationale for closure. Highlight any delivery concernsMake or assist with the delivery of relevant reporting and MI to inform Management of the compliance risks and their status. This includes supporting the Head of Compliance with information for reports to Servaada’s Risk and Compliance Committee, the Board and its clients as requiredMonitor regulatory developments and maintain an up-to-date knowledge of current issues and future trends and their likely impact on the company’s risk profile and activitiesWork with the Compliance Team in the establishment of adequate in-house controls and compliance procedures and contribute to compliance processes by identifying areas for improved adherence to regulatory requirementsEnsure departmental logs and the Compliance Monitoring Programme are maintained and up to date and that they are appropriately risk rated in line with the processWork independently while establishing solid relationships with the businessChampion a positive and effective compliance culture within Servaada and Wipro, helping the business to manage compliance risks effectively within their respective areas of responsibilityMaintain an independent mind-set taking an impartial and objective view of internal practices, whilst maintaining good relationships that permit constructive and valued challengeThe area of work involves a high degree of accuracy, integrity and independence as well as the ability to work well within a small team environment. We take pride in our customer centric culture of good order, and you will share our core valuesSupport Head of Compliance Monitoring to manage, mentor and train UK team & offshore teamMandatory Skills: Previous experience of compliance monitoring (or external or internal audit if also covered regulatory requirements) of retail investments (and willing & able to quickly pick up pensions aspects if not covered before)Previous staff management experience including allocation of resourcesDesirable Skills & Knowledge: Expert regulatory knowledge and then how regulation applies across relevant business activities and oversight of suchAbility to work without supervision and under pressureEfficient and well organisedStrong communication skills both written and verbalCredible and assertive mannerDiscretion, tact and resilienceProfessional manner with the ability to influence and persuadeThey must be a skilled communicator and able to deal with a wide variety of internal stakeholders and financial regulatorApplication of Individual Conduct Rules: Standard of conduct is reasonable under all circumstances relating toMust act with integrityMust act with due skill, care and diligenceMust be open and cooperative with the FCA and other regulatorsMust pay due regard to the interests of customers and treat them fairlyMust observe proper standards of market conductEqual OpportunitiesServaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.