Computational Linguist

We are seeking a Computational Linguist to join our team. You will be part of a talented software team that delivers the latest in Conversational AI and Agentic technologies, bringing advanced voice solutions to quick-service restaurants (QSR) across the world. As part of that team, you will gain an under-the-hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.AccountabilitiesContribute to the design, development and testing of production-grade conversational AI systemsWork with customers to analyse and understand business requirementsDesign the application in line with established usability principles and business requirementsImplement and test semantic models and conversation flow, using both machine learning and rule-based techniquesAnalyse real-life human-system dialogs, assess overall system performance and identify improvement opportunitiesEngage in QA activities, such as regression testing and end-to-end testingRequirementsKnowledge, Skills & ExperienceTechnical / Professional SkillsJunior-level programming knowledge is a strong assetAbility to work with and analyse data to draw insightsExperience with dialog systems, either voice or chat based; experience in other production-level NLU/NLP/Agentic solutions is a plusExperience consuming external systems such as web servicesKnowledge of Java, Python, SQL and/or bash scriptingFamiliarity with GitLab and JiraSoft / Behavioural SkillsExcellent communication skills; customer facingAmbition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detailWell organized for both team and solo assignmentsAccountable within demanding deadlinesFormal RequirementsAcademic degree in Computational Linguistics, Natural Language Processing, Computer Science, related field, or equivalent experienceExcellent command of English and SpanishBenefitsFixed compensation;Long-term employment with the working days vacation;Development in professional growth (courses, training, etc);Being part of successful cutting-edge technology products that are making a global impact in the service industry;Proficient and fun-to-work-with colleagues;Apple gearOmilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.