Computerised Embroidery Machine Operator

This is a hands-on computerised machine embroidery position, not a hand embroidery or garment embellishment role.The successful candidate will be responsible for operating our Brother 10-needle commercial embroidery machine to produce high-quality personalised products.We are looking for someone who understands the technical aspects of machine embroidery, can independently manage daily production and has an excellent eye for detail.Experience with embroidery digitisation software is highly desirable, particularly the ability to create, modify or optimise embroidery files for production.Key ResponsibilitiesOperate and manage a Brother 10-needle computerised embroidery machine.Load, position and execute digital embroidery designs using PES and DST files.Produce high-quality embroidery on pouches, bags, accessories and other textile products.Accurately position and align personalised designs, initials, names and motifs.Prepare products for embroidery, including hooping, stabilising and selecting appropriate backing materials.Set up machine settings, thread colours, needles and tension according to each design and fabric.Monitor embroidery production and troubleshoot issues such as thread breaks, puckering, misalignment and stitching defects.Ensure all embroidery meets the company's quality standards, with consistent stitching, accurate placement and clean finishing.Trim threads, inspect completed products and prepare finished orders for dispatch.Manage multiple customer orders efficiently while maintaining accuracy and attention to detail.Perform routine machine cleaning, maintenance and basic troubleshooting.Work closely with the wider team to meet daily production targets and order deadlines.Digitisation Responsibilities (Preferred, Not Essential)Create or convert artwork into machine-ready embroidery files.Use embroidery digitisation software such as Wilcom, Brother PE-Design or similar programmes.Edit existing embroidery files to improve stitch quality, density, direction and overall finish.Resize and adapt designs for different products, materials and embroidery areas.Identify and correct issues within embroidery files to ensure smooth machine production.Understand stitch types, underlay, density, pull compensation and other technical aspects of embroidery digitisation.RequirementsEssential:Proven hands-on experience operating commercial computerised embroidery machines.Experience with multi-needle embroidery machines, ideally Brother, Tajima, Barudan or Ricoma.Ability to independently set up, operate and troubleshoot embroidery machines.Familiarity with digital embroidery files, including PES and DST formats.Good understanding of thread tension, needles, stabilisers, hooping and fabric handling.Experience producing accurate, high-quality embroidery on textile products.Strong attention to detail and ability to maintain consistent production quality.Good organisational skills and ability to manage multiple orders.Ability to work independently and as part of a team.Preferred:Previous experience operating Brother 6-needle or 10-needle embroidery machines.Experience with embroidery digitisation software, preferably Wilcom.Ability to digitise artwork and create embroidery-ready PES/DST files.Experience adjusting stitch density, underlay, stitch direction and other digitisation settings.Experience embroidering finished accessories such as pouches, bags, caps, towels or personalised gifts.Previous experience working in a custom merchandise, embroidery production or personalised accessories business.Important ClarificationThis position is specifically for computerised machine embroidery and personalised product production.We are not seeking candidates whose experience is exclusively in hand embroidery, Aari work, Zardozi, beading, sequins or couture garment embellishment.Practical experience operating computerised embroidery machines is essential. Embroidery digitisation experience is a strong advantage but is not mandatory.