Concierge

Role SummaryPurpose: To provide professional front-desk and concierge services, ensuring a welcoming, efficient, and high-quality experience for visitors, employees, clients, and guests while managing general administrative support.

Key Responsibilities

Welcome and greet all visitors, employees, clients, and guests professionally. Manage and maintain the reception/front desk in a clean, organized, and professional condition. Handle incoming telephone calls, emails, and general inquiries, directing them to the appropriate department or person. Adhere to Health, Safety, and Environmental (HSE), Information Security, and Business Continuity policies and procedures. Requirements & QualificationsEducation: Diploma or Bachelor's degree in Business Administration, Hospitality, Management, or a related field (preferred). Experience: Previous experience as a Receptionist, Concierge, Front Desk Officer, Guest Relations, or Customer Service Representative, preferably in a corporate, hospitality, facilities management, residential, or customer-facing environment. Skills & Knowledge:Good knowledge of Microsoft Office applications. Good command of English; knowledge of Arabic is an advantage. Strong communication, interpersonal, organizational, and time-management skills. Professional appearance, attitude, and problem-solving abilities. Ability to handle multiple tasks and work well under pressure.