Consumer Panel Insights Coordinator (Market Intelligence)
NielsenIQ · Santiago, Santiago Metropolitan Region, Chile
Tailor my CV for this job — freeJob DescriptionAbout This JobNielsenIQ (NIQ) is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. By combining advanced analytics with unparalleled measurement capabilities, NIQ helps retailers and manufacturers make smarter decisions and unlock sustainable business growth.The Industry Insights team, within Customer Success, is responsible for transforming data into strategic recommendations that help clients grow their businesses. By leveraging NIQ’s broad portfolio of solutions, the team partners closely with manufacturers and retailers to generate actionable insights, strengthen client relationships, and maximize the value delivered through our services.The Consumer Panel Insights Coordinator (Market Intelligence) plays a critical strategic role as the Consumer Panel Services (CPS/HomeScan) subject matter expert for the Chilean market. This position is responsible for driving excellence in CPS-related initiatives, fostering the integration of CPS and RMS insights, and supporting client retention and business growth through consultative engagement. Acting as a trusted advisor to both internal stakeholders and external clients, this role provides thought leadership, influences cross-functional decisions, and contributes to the continued development of NIQ’s Full View proposition across manufacturers, retailers, Customer Success, and Sales teams.ResponsibilitiesServe as the primary Consumer Panel Services (CPS/HomeScan) subject matter expert for the Chilean market, ensuring the highest level of expertise and best practices across the organizationAct as a trusted advisor and strategic consultant to manufacturers and retailers, translating consumer and market data into actionable business recommendationsLead and support executive-level client engagements, delivering compelling narratives and insights that strengthen relationships and demonstrate the value of NIQ solutionsDrive the integration of CPS and RMS insights, promoting NIQ's Full View proposition and ensuring cohesive, client-centric recommendationsPartner closely with Customer Success, Sales, Retail, and Manufacturer teams to identify opportunities for client retention, business growth, and solution expansionInfluence strategic decision-making across functions by providing expert guidance on CPS methodologies, industry trends, and client needsSupport commercial initiatives, proposals, and business reviews by contributing CPS expertise and helping develop growth opportunities within existing accountsBuild organizational capability by sharing knowledge, mentoring colleagues, and fostering the adoption of CPS best practices throughout the businessCollaborate with regional and global stakeholders to align methodologies, enhance service delivery, and contribute to the ongoing evolution of NIQ's Consumer Panel SolutionsQualificationsBachelor's degree in Business Administration, Marketing, Economics, Statistics, Engineering, or related fieldsStrong experience in Consumer Panel Services (CPS), HomeScan, Household Panel, Consumer Insights, Market Research, or related areasProven experience working directly with FMCG manufacturers and/or retail clientsAdvanced English proficiencyStrong consultative and client-facing skills, including interactions with senior stakeholdersAbility to translate complex data into compelling business stories and strategic recommendationsExperience presenting insights and business cases to clients or leadership teamsStrong commercial mindset with the ability to identify growth opportunities and support business retentionAbility to influence stakeholders across multiple functions and levelsExperience working in matrix and cross-functional environmentsAdditional InformationJob ID: R26_0014898Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion