Contact Center Operations Manager

We have a new opportunity for "Call Center Manager" with our client. If interested then please send me your updated CVJob Title: Call Center Manager

Location: DubaiDuration: PermanentQualificationsBachelor’s degree in Business Administration, Communications, Customer Experience, OperationsManagement, or a related field.

A relevant certification in customer service, call centre operations, or people management would be an added advantage.Experience

• 5–7 years of experience in call centre operations, customer service, or contact centre management, with at least 2–3 years in a supervisory or managerial role. Experience in managing service quality, team performance, SLAs, escalations, reporting, and call centre systems is preferred.Interested candidates send me your CV with below details.Expected salary:Notice Period:Current Location:Citizen / Visa Status / Work Permit: