Contact Center Specialist - English & Hindi/Telugu
MGM Healthcare · Chennai, Tamil Nadu, India
Tailor my CV for this job — freeHiring | Contact Center Specialist – English & Hindi/Telugu | Day ShiftMGM Healthcare is looking for customer-focused professionals to join our Contact Center team and deliver an exceptional, patient-centric service experience.Candidate RequirementsProficiency in English and Hindi or Telugu is mandatory.Strong communication and interpersonal skills.Experience in Contact Center / Call Center / Customer Support is preferred.Freshers with excellent communication skills may also apply.Key ResponsibilitiesHandle inbound and outbound calls related to patient enquiries and appointments.Provide accurate information and assist patients with their queries.Coordinate with internal teams to ensure timely resolution of patient concerns.Maintain professional communication and high standards of customer service.Job Details