Contractor Onboarding & Access Management Coordinator

About The RoleWe are seeking a highly organized and proactive Contractor Onboarding & Access Management Coordinator to manage the end-to-end onboarding process for contractors, consultants, and temporary resources.The role will be responsible for coordinating onboarding documentation, approvals, access requests, system provisioning, employee IDs and badges, induction activities, and stakeholder communication to ensure every contractor is fully operational from their first working day.The successful candidate will be comfortable working in a banking environment, coordinating across multiple stakeholders, managing multiple onboarding activities simultaneously, and ensuring all processes comply with bank policies, security requirements, and access management controls.Key ResponsibilitiesContractor OnboardingCoordinate the end-to-end onboarding process for contractors, consultants, and temporary resourcesEnsure all onboarding activities are completed before the contractor's joining dateCoordinate with hiring managers and project teams to collect all required onboarding informationVerify contractor documentation and ensure all required documents are complete and validMaintain accurate onboarding records and trackersSchedule onboarding activities, induction sessions, and required orientationsEnsure all required approvals are obtained before onboarding completionProactively identify and resolve onboarding delays or missing requirementsAccess & System ProvisioningRaise and coordinate system and application access requests based on approved onboarding requirementsTrack access request workflows and ensure approvals are completed within required timelinesCoordinate with Infrastructure, Information Security, IAM, IT Service Desk, and application owners to provision required accessFollow up on pending access requests and escalate delays where requiredEnsure contractors receive the appropriate access based on their role and approved requirementsSupport access changes, additions, and removals during the contractor lifecycleEnsure access provisioning follows bank security policies and least-privilege principlesID, Badge & Physical AccessCoordinate the issuance of employee IDs, contractor IDs, badges, and physical accessLiaise with relevant security and facilities teams to ensure access is available before the joining dateTrack badge and physical access requests through completionEnsure contractors have the required physical and logical access to perform their responsibilities from Day 1Stakeholder CoordinationAct as the central coordination point between:Hiring ManagersProject ManagersContractors and VendorsHR / People OperationsIT InfrastructureIAM / Information SecurityApplication OwnersFacilities and Physical SecurityProcurement / Vendor ManagementMaintain clear communication with stakeholders throughout the onboarding processProvide regular status updates on onboarding progressEscalate blockers and overdue activities proactivelyTracking & ReportingMaintain centralized onboarding trackers covering contractor status, documentation, approvals, access requests, IDs, badges, and joining datesMonitor onboarding SLAs and identify potential delays before they impact the contractor's start datePrepare daily/weekly onboarding status reports for relevant stakeholdersTrack outstanding actions and ensure timely closureMaintain accurate records for audit and compliance purposesCompliance & ControlsEnsure onboarding activities comply with bank policies, security standards, access management controls, and regulatory requirementsVerify that required approvals are obtained before granting accessEnsure contractor access is aligned with the approved role and business requirementsSupport periodic access reviews and contractor access validationEnsure access is appropriately modified or revoked when contractors change roles or leave the organizationMaintain documentation required for internal and external auditsRequirementsRequirementsSaudi Nationals only1-3 years of relevant experience in contractor onboarding, IT onboarding, access management, HR operations, IT coordination, or a similar roleExperience working with contractors, consultants, vendors, or temporary resources in a large enterprise environmentStrong understanding of end-to-end onboarding processes and access provisioning workflowsExperience coordinating with IT Infrastructure, IAM, Information Security, Service Desk, and application teamsExperience raising and tracking IT access requests and approval workflowsStrong understanding of documentation, approval, and compliance requirementsExperience in a banking or financial services environment is highly preferredExperience with ITSM / ticketing systems such as ServiceNow, Jira, BMC, or similar platforms is preferredStrong Microsoft Office / Excel skills for maintaining trackers and reportingExcellent organizational and time-management skillsStrong follow-up and stakeholder coordination capabilitiesAbility to manage multiple onboarding requests simultaneously and work under tight deadlinesStrong written and verbal communication skillsHigh attention to detail and ability to maintain accurate recordsKey Performance IndicatorsPercentage of contractors fully onboarded before their joining dateDay-1 readiness and operational access availabilityOnboarding SLA adherenceAccess request turnaround timeAccuracy and completeness of onboarding documentationTimely completion of required approvalsReduction in onboarding delays and escalationsCompliance with bank onboarding and access management policiesStakeholder and contractor satisfactionPreferred ProfileThe ideal candidate is a hands-on onboarding and coordination specialist who is highly organized, detail-oriented, and comfortable managing multiple onboarding activities simultaneously.The candidate should have strong experience coordinating contractor onboarding, access requests, system provisioning, approvals, badges, documentation, and multiple internal stakeholders.Experience within a bank or highly regulated enterprise environment, particularly exposure to IAM, ITSM, Information Security, and access governance processes, will be highly advantageous.BenefitsWhat We OfferOpportunity to work in a dynamic, project-driven environmentExposure to large-scale technology and digital transformation projectsCollaboration with project teams, customers, hiring managers, and leading staffing partnersProfessional growth and development opportunitiesDisclaimer CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.