Contracts & Collections Specialist

About EjadTechEjadTech is a Saudi technology and consulting company specializing in software solutions, digital transformation, and technology consulting services for both government and private sector organizations. We empower our clients through innovative solutions, expert consulting, high-quality project delivery, and long-term strategic partnerships.As we continue to grow, we are looking for talented professionals who are passionate about excellence, collaboration, and making a meaningful impact.About the RoleEjadTech is seeking a proactive and detail-oriented Contracts & Collections Specialist to join our Commercial team. The successful candidate will be responsible for managing customer contracts, overseeing invoicing and collection activities, ensuring compliance with contractual terms, and collaborating with both customers and internal stakeholders to maintain an efficient contract-to-cash process and support healthy cash flow.The ideal candidate is highly organized, analytical, and capable of managing multiple priorities while maintaining accuracy and building strong professional relationships.Key ResponsibilitiesContract AdministrationPrepare, review, and maintain customer contracts and related documentation.Monitor contract validity, renewal dates, and contract amendments.Ensure all executed contracts are properly approved, documented, and archived.Coordinate contract renewals, amendments, and approvals with internal stakeholders.Review customer contracts to ensure compliance with agreed commercial, billing, payment, and collection terms.Collections & Accounts ReceivableFollow up with customers to ensure timely collection of outstanding payments.Communicate with clients via phone and email regarding invoices, payment status, and overdue balances.Prepare and issue invoices, account statements, and payment reminders.Monitor customer aging reports and proactively follow up on overdue accounts.Negotiate payment arrangements when appropriate while maintaining positive customer relationships.Maintain accurate records of contracts, collections, and customer payment history.Coordination & ReportingCoordinate with Finance, Commercial, and Project teams to resolve contract and billing-related issues.Prepare periodic reports on collection performance, outstanding balances, aging reports, and payment status.Analyze collection performance and recommend actions to improve cash flow and reduce overdue accounts.Contribute to the continuous improvement of contract administration and collection processes.QualificationsBachelor's degree in Business Administration, Accounting, Finance, or a related field.3–5 years of experience in collections, accounts receivable, contract administration, or finance operations.Solid understanding of contract management, invoicing processes, and payment cycles.Strong communication, negotiation, and customer relationship management skills.Excellent organizational skills with exceptional attention to detail.Strong analytical and reporting abilities.Proficiency in Microsoft Office, particularly Microsoft Excel.Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics, Odoo, or similar is an advantage.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Preferred QualificationsExperience managing contracts and collections for government projects or enterprise clients.Familiarity with Etimad and government procurement platforms is preferred.Knowledge of VAT requirements related to invoicing and collections.Previous experience in a technology, consulting, or digital transformation company is an advantage.