Coordinator Sales - Local Shops - UAE National

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionPopulating and proposing content for the product Catalogues on the Talabat appParticipating in the identification and correction of Catalogue errors; investigating Catalogue related complaintsCreating reports regarding work received and work performedResolving problems that appear on the supply chain and help improve inventory health.Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changesHandle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are metInform the manager regarding possible quality issues; investigate the situation and recommend corrective actionsFlag any updates received from stakeholders on process to Lead/ManagerParticipate in process related meetings/calls.Fluent in Arabic (Speak/Write)Qualifications1 – 2 years of work experience or background in innovative business operations processes is considered an advantage.Upper Intermediate written and oral communication skills in English & ArabicGood working knowledge of MS Office; MS Excel proficiency is an advantageVery good knowledge and experience in internet navigation and research – finding information about large amounts of data in a timely manner.Ability ToMultitask in a fast paced environmentOperate in the system with the speed and accuracy necessary to meet departmental standardsDive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solutionMaintain composure in critical situations and communicate clearly with both internal and external customers.