We are Imbono. A leading operator and provider of infrastructure and essential goods and services across emerging markets. There is no other emerging markets player like us. We combine global capital and operational expertise in a single, integrated model. We are the architects of possibility – sharp thinkers, problem solvers, and resourceful innovators who make things happen when no one else can. And every project is built to last. Our ambition is to transform the lives of more than 100 million people by 2040 by expanding access to essential services such as water, energy, food, healthcare, education, and infrastructure. Our Mission is delivering integrated, high-impact solutions that expand access to essential services combining operational execution, local presence, strategic partnerships, and sustainable capital.About the DepartmentThe Corporate Services & Facilities department is responsible for ensuring seamless operation of the workplace environment across Imbono, enabling employees and business leaders to perform effectively and productively. It manages office operations, including workplace logistics, front-of-house services, local and international travel coordination, transportation management, event and meeting support, procurement of office-related goods and services, vendor management, and workplace experience initiatives, ensuring a professional, functional, and well-maintained working environment. The function works closely with all departments and external service providers to coordinate workplace requirements and maintain operational standards and culture across the business.Role Summary The corporate receptionist will serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. The role is responsible for managing front desk operations, handling incoming communications, coordinating visitors, and providing administrative support to the wider business.
Employment Type: Permanent, Full-time
Location: DIFC, DubaiResponsibilitiesFront Desk ManagementWelcome visitors and direct them to the appropriate employees or meeting rooms.Ensure visitors comply with company security and visitor management procedures.Maintain a professional and welcoming reception area.Communication ManagementAnswer, screen, and direct incoming telephone calls.Manage general email enquiries and correspondence, including on behalf of senior executives where required.Receive and distribute incoming mail, courier packages, and deliveries.Meeting & Visitor CoordinationCoordinate meeting room bookings and ensure rooms are prepared for meetings.Arrange refreshments and catering for internal and external meetings.Support executives and departments with visitor logistics, including preparation for client and stakeholder meetings.Assist with diary management and scheduling for senior executives.Administrative SupportAssist with document preparation, filing, scanning, and record management.Maintain office supplies and coordinate replenishment where required.Support travel bookings, accommodation arrangements, and expense administration for executives.Prepare correspondence, reports, and presentation materials on behalf of senior stakeholders.Provide general administrative support across departments as required.Office Services SupportAssist with employee onboarding logistics.Coordinate courier services and external deliveries.Support office events and employee engagement activities.ExperienceMinimum 4–5 years' experience in a receptionist, front desk, or administrative role.Experience working in a corporate environment preferred.Experience interacting with clients and senior stakeholders.Experience managing diaries, scheduling meetings, and coordinating travel for executives.Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) or equivalent tools.Strong organisational skills with the ability to multitask and handle confidential information with discretion.QualificationsDiploma or bachelor’s degree in business administration or a related field preferred.Relevant certifications in Office Administration, Executive Support, or a related discipline are an advantage.Equivalent practical experience will be considered in lieu of formal qualifications.SkillsCommunication and interpersonal skillsCustomer service and stakeholder managementFront desk, visitor, and reception managementDiary, scheduling, and coordinationAdministrative and office supportAttention to detail and organisationMicrosoft Office and digital communication proficiencyCompetenciesEffective communicationAccountability and attention to detailCustomer focus and relationship buildingPlanning and organisational skillsResults-driven approachProfessionalism and reliabilityOrganisational awareness and adaptabilityOur ValuesClient OrientedExcellenceInnovationIntegrityPerseveranceWe believe that diversity strengthens our organization and we welcome applications from individuals of all backgrounds and experiences.
We want every candidate to perform at their best. If you need any reasonable adjustments during the application or interview process, please contact us at careers@imbono.com and we will work with you to meet your needs.