Corporate Travel Consultant

Company Description Above9 Travel is an online travel agency specializing in booking Business Class flight tickets for clients worldwide. The company brings together experienced and passionate travel industry professionals who are committed to challenging traditional approaches and delivering exceptional service. Above9 focuses on creating seamless, high-quality travel experiences with a promise of reliability and personalized care. The team emphasizes trust and customer satisfaction, as reflected in independent reviews on platforms such as Trustpilot. Above9 continues to grow as a service-oriented organization dedicated to making premium travel simpler and more enjoyable. Role Description This is a full-time, on-site Corporate Travel Consultant role based in Riga, Latvia. The Corporate Travel Consultant will handle day-to-day travel consulting for corporate clients, including researching and booking Business Class flights, organizing complex itineraries, and managing changes or cancellations. Responsibilities include managing reservations through various booking systems, ensuring accuracy of travel details, and adhering to client travel policies and budgets. The role involves providing proactive customer service, resolving issues before and during trips, and maintaining clear communication with travelers and corporate stakeholders. The consultant will also identify cost-saving opportunities, keep up to date with airline policies and fare rules, and collaborate with colleagues to optimize processes and service quality.QualificationsStrong skills in Travel Consulting and Travel Management, particularly for corporate and premium travel.Proficiency in arranging flights and Travel Arrangements, including complex itineraries and last-minute changes.Experience with Reservations systems (GDS or similar) and a high level of accuracy in booking and ticketing processes.Excellent Customer Service skills, with the ability to handle inquiries, resolve issues, and communicate clearly and professionally.Previous experience in a travel agency, corporate travel, or airline environment is highly beneficial.Strong organizational, time-management, and problem-solving abilities, with attention to detail under pressure.Fluency in English; additional languages.Comfort working with digital tools, online booking platforms, and standard office software.Ability to work on-site in Riga, Latvia, and collaborate effectively in a diverse, team-oriented environment.