Counter Fraud Monitoring Specialist - Technology

Purpose:The counter fraud Technology Specialist is responsible for the implementation, management, and optimization of technology solutions designed to detect, prevent, and investigate fraudulent activities. This role requires a strong blend of technical expertise, analytical skills, and a deep understanding of fraud typologies and risk management principles. The specialist will work closely with data scientists, security teams, business units, and external vendors to ensure the effectiveness and continuous improvement of our fraud detection and prevention systems.Main Duties and Responsibilities:Conduct a Fraud Risk Assessment to identify and evaluate fraud risks across products, services, systems, and accounts. Assess exposure based on transactions, user behavior, and fraud trends. Align Detection Solutions with Risk Findings. Customize detection rules and thresholdsCreate a comprehensive clearly defined inventory of all data sources for fraud detection, including origin, storage, access, and use. Integrate behavioral analytics and Implement Intelligence Monitoring SystemImplement Data Quality Controls for Timeliness to prevent delayed or outdated information from affecting fraud detection and preventionImplement an automated performance analysis and reporting mechanism in SAS and VRM to track key metrics such as false positive rates and other relevant fraud detection indicators. Define a systematic methodology for rule tuning and calibration, including regular testing, validation, and optimization steps.Establish a comprehensive Fraud Response Framework with clear procedures, roles, escalation protocols, and a standardized Root Cause Analysis (RCA) process for all fraud cases. Implement a centralized fraud case management system for tracking and monitoring incidents. Enhance the Anti-Fraud Team’s capabilities through recruitment, training, and technology investments to strengthen fraud detection and response.Integrate counter fraud technologies with existing IT infrastructure, data sources, and business processes.Ensure the stability, performance, and scalability of all counter fraud technology solutions.Continuously monitor the effectiveness of Anti-Fraud systems, rules, and models.Analyze system performance metrics, false positive rates, and fraud detection rates. Propose and implement rule changes, model adjustments, and system Conduct regular system health checks and audits.Collaborate with data scientists and analysts to develop and refine fraud detection models.Extract, transform, and analyze large datasets to identify emerging fraud patterns and vulnerabilities.Generate regular reports on fraud trends, system performance, and key risk indicators.Provide technical support during fraud investigations, including data retrieval, system log analysis, and evidence preservation.Work with fraud investigators to enhance tools and processes that aid in their work.Act as a subject matter expert on counter fraud technologies, advising internal stakeholders on best practices and solutions.Train and support internal teams on the effective use of counter fraud tools and systems.Ensure all Anti-Fraud technology solutions comply with relevant regulations, industry standards, and internal policies.Participate in risk assessments and audits related to fraud prevention technologies.