Country Manager (Shared Services)

We are seeking a seasoned leader to head the Manila Shared Services Center (SSC).This strategic role is part of the Global Shared Services Leadership Team, driving enterprise transformation and building a “Best in Class” SSC.Key ResponsibilitiesLocal Leadership: Lead HR, Finance, and Facilities operations, supporting 400+ employees with scalable, efficient processes. Drive growth to 1,000 employees.Global Partnership: Align Manila SSC delivery with global priorities, ensuring measurable enterprise outcomes.Enterprise Impact: Collaborate with segment leaders to optimize global processes and support financial, customer, and operational goals.Engagement: Foster a transparent, inclusive, and highly engaged workforce.Continuous Improvement: Drive organizational design, automation, and process re-engineering.Talent Development: Build a high-performing team through recruitment, training, and career growth initiatives.QualificationsBachelor’s degree in Finance, Accounting, Business Administration, or related field; advanced degree preferred.15+ years of progressive management experience, including 3+ years leading a Shared Services team in a multinational environment.Strong U.S. Stakeholder Management experienceProven expertise in strategic planning, organizational development, and talent management.Strong track record in process improvement, compliance, and stakeholder management.Exceptional leadership, communication, and analytical skills with cultural competence in managing diverse teams.