Country Operations Manager - KSA

About the CompanyBeside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.About the RoleThe purpose of this role is to ensure a country or Region operates at the optimum profitability through maximizing sales, controlling all costs and leading a team.1. Store Operations & Revenue GenerationDrive sales performance across the region/country to achieve budget and KPI targets.Foster a customer-first culture across all stores.Monitor market competition and ensure store and area managers remain focused on business objectives.Control and manage all cost lines to maximize profitability.Provide product performance feedback to the Buying & Merchandising team to support future buying decisions.Oversee inventory management and store audits to minimize losses and maintain company standards.Ensure all stores comply with company Standard Operating Procedures (SOPs).Monitor competitor activities and provide insights to support commercial decision-making.Drive excellent customer experience and achieve market-leading NPS scores.Ensure compliance with all ministry and legal regulations to mitigate business risks.Collaborate with the Marketing team to ensure effective support and market presence across the region/country.2. People & Culture, Training and Employee DevelopmentLead, motivate, and inspire teams to build a strong and positive team culture.Manage team performance through effective use of PDPs (Personal Development Plans) and PIPs (Performance Improvement Plans).Identify, develop, and retain high-potential talent to support succession planning.Manage disciplinary and grievance matters in partnership with the People & Culture team.Work closely with Learning & Development to ensure appropriate training programs are delivered to store teams.3. Visual MerchandisingEnsure full compliance with Visual Merchandising (VM) guidelines across all stores.Build strong partnerships with the VM team and promote a collaborative "One Team" approach.Monitor best-selling products and ensure relevant insights are shared with VM teams to create commercially effective store layouts.4. Business ReportingCommunicate business performance updates regularly to leadership teams and store teams.Conduct weekly performance review meetings with Area Managers.Analyze business results and implement action plans to improve performance.5. Store Openings & MaintenanceEnsure new store openings and renovations are delivered on time through effective planning and stakeholder management.Ensure all store maintenance issues are reported and resolved promptly to maintain brand standards and store presentation.Candidate RequirementsMinimum 6 years of fashion retail experience, including at least 3 years at Regional or Country Manager level in KSAProven experience managing 30+ store locations with Area Managers as direct reports.Minimum 3 years of full P&L responsibility for a region or country.Demonstrated experience in talent development, succession planning, and team growth.Experience managing multiple brands is highly advantageous.Regional/Middle East experience is preferred.Skills & CompetenciesStrong leadership and people management skills.Commercially driven with strong business acumen.Expertise in sales, operations, and profitability management.Strong stakeholder management and influencing skills.Excellent analytical, reporting, and decision-making abilities.LanguagesFluent in English (written and spoken).Arabic is a strong advantage.