Creative Manager

The Creative Manager leads and executes Batik Boutique’s creative and design function, managing a small team while remaining highly hands-on in design.The role is responsible for translating business priorities and marketing direction into commercially effective, high-quality creative across digital marketing, ecommerce, social media, B2B, retail, products, and packaging; reports to CEO. Salary RM4,500-6,000.To apply for this role, please fill out this short form: https://forms.gle/gBQ6VNENDq6eoFSS8Key ResponsibilitiesCreative Design & ExecutionDesign and oversee creative for EDMs, online advertising, social media, website and ecommerce, campaigns, retail, B2B materials, and other brand communications.Remain hands-on in producing important creative work while managing and reviewing work produced by the team.Translate business objectives, campaign briefs, and marketing direction into strong, commercially effective visual communication.Adapt creative across different formats, audiences, and channels while maintaining a consistent brand identity.Ensure creative is clear, visually strong, accurate, and designed to support sales, engagement, and brand growth.Team Leadership & Creative ManagementLead and manage the Designers and Marketing Executive.Set priorities, assign work, manage timelines, and ensure deliverables are completed on time and to the required standard.Provide clear creative direction, feedback, and quality control.Coordinate the creative calendar and balance planned campaigns with ongoing and ad-hoc business requirements.Work closely with the CEO and management to translate strategic and marketing direction into effective creative execution.Help develop the team’s capabilities, efficiency, and use of tools and AI.Digital, Campaign & Marketing CreativeDevelop creative concepts and executions for email marketing, paid digital advertising, social media, website, launches, promotions, and campaigns.Work with the Marketing Executive to ensure campaign and content requirements are executed effectively.Review available campaign and creative performance data to understand what is working and improve future creative.Apply strong commercial judgment so designs communicate clearly and help achieve business objectives.Product, Textile & Packaging DesignCreate and oversee textile and fabric designs, print layouts, product graphics, packaging, labels, tags, and other product-related creative.Work with artisans, production teams, and suppliers to translate concepts into production-ready designs.Prepare accurate artwork, specifications, and production files.Review samples and finished outputs for consistency with the approved design.Photoshoots & Content ProductionPlan and coordinate product and campaign photoshoots.Provide creative direction for styling, props, composition, and overall visual execution.Ensure photography and content can be effectively reused across ecommerce, social media, advertising, email, B2B, and retail.Brand, Assets & Creative ProcessesMaintain and develop brand guidelines, templates, design systems, and creative standards.Maintain organized creative files, asset libraries, and archives.Improve workflows to reduce unnecessary revisions, delays, and duplicated work.Ensure consistent creative execution across B2C, B2B, ecommerce, and retail channels.What Success Looks LikeCreative output is consistently high quality, commercially effective, on-brand, and delivered on time.EDMs, advertisements, social content, website creative, and campaigns effectively communicate their intended messages and support business results.The creative team has clear priorities, direction, and accountability.Creative production is organized and efficient, with minimal unnecessary rework.Batik Boutique maintains a distinctive and consistent visual identity across all channels.Product and textile designs translate successfully from concept to production.Requirements5+ years of relevant experience in graphic design, creative design, brand design, or a related role.Strong portfolio demonstrating excellent digital and commercial design work.Strong hands-on graphic design capability, particularly for digital marketing, social media, EDMs, advertising, and websites.Strong proficiency in Adobe Illustrator and Photoshop and other relevant Adobe Creative Cloud applications.Strong visual judgment, typography, layout, composition, and brand consistency.Ability to turn a business or marketing brief into effective creative without requiring detailed design direction.Experience managing, mentoring, or directing other creative team members.Strong organizational skills and ability to manage multiple projects and deadlines.Comfortable using AI and modern creative tools to improve quality, speed, and productivity.Experience with textile, fashion, product, packaging, or retail design is an advantage.Experience preparing production-ready artwork is an advantage.Degree or Diploma in Graphic Design, Creative Multimedia, Visual Communication, or a related field is preferred but not required.What You Can Expect From UsImpact: Your work will directly influence the growth of a Malaysian B Corp while supporting sustainable livelihoods for artisan communities.Ownership: Significant responsibility for how Batik Boutique presents itself visually across digital, retail, B2B, and product channels.Variety: Work across digital campaigns, ecommerce, social media, textile and product design, packaging, retail, and photography.Growth: Opportunity to develop both creative leadership and commercial design capabilities.BenefitsStatutory payments, medical stipendTraining and career development opportunitiesOpportunity to contribute to meaningful community impactSupportive and collaborative working environment