Credit & Collection Associate

Qualifications

Has a bachelor's degree in any finance-related course.Willing to work on-site in Pasig.With excellent communication and customer service skills.Has 1-3 years of experience in collection, accounts management, or similar roles.

Duties and Responsibilities

Tasked to assist customers with after sales concerns related to payment or collections.Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).Maintains excellent professional relationship with the clients, ensuring positive customer service provision.Reports to the accounts managers on the progress of clients' payment process for the unit.Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.