Credit Control Manager

Fisheye Executive Search is hiring a Credit Control Manager on behalf of a leading healthcare distribution company in Saudi Arabia. This role owns customer credit risk, receivable quality, and collection performance — protecting cash flow while supporting sustainable sales growth through disciplined credit assessment, exposure management, aging control, and timely escalation of high-risk accounts.Key ResponsibilitiesOwn and enforce the customer credit policy, including onboarding, credit assessment, credit limits, payment terms, and management of exceptions in line with the approved authority matrix.Monitor customer exposure, credit-limit utilisation, and AR aging, with focused management of overdue, 90+, and high-risk balances.Lead collection planning, customer follow-up, and promise-to-pay tracking in coordination with collectors, Sales, and account owners.Manage credit holds and order-release decisions in line with approved policy, authority levels, and customer risk.Maintain clear visibility of customer disputes, deductions, unapplied receipts, and legal cases, driving timely resolution with relevant teams.Prepare regular credit and working-capital reporting covering DSO, overdue exposure, collections, top risks, forecast, and credit utilisation.Partner with Sales and Finance to balance commercial growth with cash-flow discipline and acceptable credit risk.What We're Looking ForBachelor's degree in Finance, Accounting, Business Administration, or a related field; relevant professional certification is preferred.7-10 years of experience in credit control, accounts receivable, collections, or commercial finance, including 3-5 years in a supervisory/managerial role.Strong experience managing large B2B customer portfolios, aging, credit limits, collections, disputes, and legal/escalated receivables.Hands-on SAP/ERP and advanced Excel/reporting skills.Fluent in Arabic and English; based in or willing to relocate to Khobar.Nice to HavePrior experience in distribution, healthcare, pharmaceutical, or FMCG environments.Experience leading a credit/collections team.