Credit Control Services QA, Operations

Job description:Implement the Quality Assessment plan for all transactions and operations in the Credit Control Services division.Analyze findings of the assessment and prepare assessment result reports.Review findings and propose plans to improve or change the procedure or workflow.Monitor corrective action made by the Credit Control Services division related to the findings of the quality assessment.Monitor corrective action from regulator findings.Conduct documentation and administration related to all procedures and provisions in the Credit Control Services division.Job requirement:Minimum Bachelor's degree from any fieldMinimum 2 years experience in related fieldUnderstanding the regulations and procedures of the banking IndustryStrong Written and Verbal communicationStrong Analytical and Problem-Solving SkillsAdvanced Microsoft Office skills (e.g., Excel and PowerPoint)