Credit Controller

An excellent opportunity has arisen for an experienced Credit Controller with a growing and operating within the energy sector. This Credit Controller position is based onsite in Ware and offers the chance to join a small, supportive Credit Control team within a business committed to sustainability and customer care.Your Key Responsibilities:Managing sensitive yet direct conversations by phone to chase outstanding debt professionally.Investigating customer accounts to proactively resolve complex billing queries and issues.Helping customers better understand and manage their energy accounts to prevent future debt.Setting up realistic payment plans and Direct Debits for both ongoing usage and arrears.Liaising closely with internal teams, providing regular updates, and reporting on portfolio performance.EssentialConfidence and professionalism to manage sensitive customer conversations effectively.Strong Maths and English skills, alongside strong Excel skills.A tenacious and self-motivated approach to your work.The ability to work independently while being a dedicated member of a small, supportive team.Experience within the energy or utility sector is highly desirable.On applying you agree to receive finance specific content from our Randstad Finance & Accounting community (www.randstad.co.uk/finance-accounting-community)