Credit Controller

Credit Controller/Administrator | Blackpool (office based) | up to £30k | PermanentThe Role I am working with a leading business in Blackpool that is looking to add an additional person to their finance team. Having recruited for this business previously, I can speak confidently of their culture and the mentorship that the Head of Finance offers.They are seeking a reliable and professional individual to join their Finance team; managing debt collection, debtor relationships, and office administration responsibilities. The role is expected to operate on a 3-day Credit Control / 2-day Office Administration split, providing support across both the Finance and wider business functions.This is a standalone credit control role within the finance team, with responsibilities focused on maintaining strong debtor relationships, ensuring the timely collection of outstanding debts, and supporting the smooth day-to-day operation of the office. A key aspect of the role is the provision of clear, accurate, and regular reporting to management on debtor positions, risks, collection progress, and any issues requiring escalation, supporting informed decision-making and effective financial oversight.Key ResponsibilitiesBuild and maintain strong customer relationships while managing the credit control process and ensuring timely collection of outstanding debts.Develop a thorough understanding of products, services and invoicing processes to support accurate billing and resolve customer queries.Perform daily bank reconciliations, accurately allocating customer payments and investigating any discrepancies.Maintain debtor records, monitor aged debt and produce regular reports highlighting collection performance and potential risks.Work closely with sales, customer service and finance teams to resolve account issues and improve cash collection.Provide ad hoc support across the finance function as required.Act as the first point of contact for visitors, suppliers and customers, managing incoming calls and directing enquiries appropriately.Support the day-to-day administration of the office, maintaining accurate system records and ensuring the office environment operates efficiently.What We’re Looking ForConfident managing multiple priorities across both finance and administrative responsibilities.Experience in credit control or accounts receivable, chasing debts and building relationships.Strong interpersonal and communication skills.Highly organised, self-motivated, and able to manage tasks independently.Comfortable using Microsoft Office applications including Outlook, Excel, Word, Teams, and SharePoint.Package & BenefitsSalary: up to £30,000Monday – Friday 9am – 5pm33 days holiday including bank holidays.Office closure over Christmas – on top of your holiday allowance.Pension: Auto enrolment = 5% Employee and 3% EmployersRelaxed office dress code and a supportive team culture. Regular team days and office wellbeing events to bring the team together. Flexible hours to accommodate family or health commitments.Interested? Please reply with your up-to-date CV and we’ll be in touch if you’re short listed.