Credit Controller

Credit ControllerLeatherhead - Hybrid (3 days on site)£34k + benefitsWe Do Group is supporting a growing, multi-site organisation to recruit a Credit Controller into its established finance team.This is an excellent opportunity to join a collaborative finance function where you'll take ownership of a varied sales ledger portfolio, build strong relationships with customers and operational teams, and play a key role in improving cash flow across the business.We're looking for an experienced Credit Controller who enjoys resolving queries, building rapport with stakeholders and delivering excellent customer service alongside strong collections performance.If you're looking for a role where you can take ownership, work as part of a supportive team and make a genuine impact on the performance of the finance function, then we'd love to hear from you.Wish ListPrevious end-to-end credit control experienceStrong reconciliation and cash allocation skillsExcellent Excel skills, including Pivot Tables and VLOOKUPConfident managing customer queries and resolving issues efficientlyStrong communication and relationship-building skillsWell organised with excellent attention to detailExperience dealing with public sector customers would be advantageousA proactive, solutions-focused approach to credit managementThe RoleThe successful Credit Controller will be responsible for:Managing a portfolio of customer accounts to ensure timely collection of outstanding debtAllocating customer payments accurately and maintaining sales ledger integrityInvestigating and resolving customer queries to remove barriers to paymentPerforming account reconciliations and maintaining accurate customer recordsProcessing credit notes and ensuring accurate allocation against outstanding invoicesBuilding strong relationships with internal stakeholders and external customersChasing overdue debt by telephone and email while maintaining excellent customer serviceProducing aged debt reporting and highlighting potential risks to managementSupporting month-end processes and maintaining accurate records of collection activityIdentifying opportunities to improve credit control processes and cash collection performanceYour ProfileWe're looking for a confident and proactive Credit Controller who enjoys building relationships and isn't afraid to pick up the phone.You'll be organised, resilient and able to manage a busy workload while maintaining a high level of accuracy and professionalism.The successful candidate will combine strong attention to detail with excellent communication skills, taking pride in delivering outstanding customer service while ensuring cash is collected efficiently.Salary & Benefits£34k plus pension, healthcare and a comprehensive benefits package.This hybrid role is based in Leatherhead, requiring approximately three days per week in the office, offering a supportive working environment, long-term career development and the opportunity to join a growing finance team where your contribution will genuinely make a difference.