Credit Controller

Job purposeTo provide credit control and accounting support for various portfolios.Job Dimensions Able to download and interrogate data from Qube and extract into Excel.Key ResponsibilitesAll aspect for credit control for various portfolios- emails/letters/calls to customers in arrearsProviding property managers with debt reports and lists to authorise legal actionLiaising with solicitor’s to commence legal actionMaintaining customer correspondence details and up to date recordsCover for ‘cash inputting’ tasksReporting to client on arrears position as and when requestedGeneral support within PM a/c sCard ReceiptsProvide debt reports on request to property managers.Report to clients as and when requested.Maintaining Qube with ‘take-on’ data for new business.General Ad-hoc support to PM Accounts including taking card receipts and other cash inputting tasks.Plus any other reasonable tasks that arise resulting from new & existing Property Management instructions.Communications & working relationshipsInternalOther Finance department employeesProperty Managers within SHWExternalTenantsClientsKey performance indicatorsMonitoring and control the level of arrears in accordance with KPI’s agreed with the clientReporting to Property managers when letters have expired and on a timely basis when requestedRespond to tenant / client / Property Managers ad hoc requests for informationMaintain the suspense account in line with RICS guidelines.Knowledge, skills and experience requiredCredit control experienceComputer literateGood communication and persuasion skillsAbility to prioritiseSHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW