Credit Controller

Company: T&S Enterprise Ltd – Part of the Atariya Foods Ltd GroupLocation: Abbey Road Industrial Estate, Unit 29, Commercial Way Abbey Rd. NW10 7XFJob Type: Permanent, Full-TimeHours: Monday–Friday, 37.5 hours per week (8:30am–5:00pm)Salary: Competitive, dependent on experienceAbout UST&S Enterprise Ltd, part of the Atariya Foods Ltd Group, is proud to supply some of the finest restaurants and seafood retail outlets across London and the UK. We specialise in providing high-quality fish and seafood sourced from around the world and pride ourselves on excellent products, reliable service and strong relationships with our customers.The RoleWe are looking for an experienced, organised and proactive Credit Controller to join our Accounts/Finance team.This is an important role within the department, with responsibility for managing a large customer ledger of 600+ clients nationwide, ensuring payments are received within agreed terms and helping the business maintain strong cash flow.The successful candidate will need excellent communication skills, a strong work ethic and the confidence to build relationships with customers while taking a firm but professional approach to debt collection.Key ResponsibilitiesManage and maintain a customer ledger of 600+ clients nationwide.Proactively chase outstanding payments by telephone and email.Ensure customers pay within agreed contractual terms and work towards company collection targets.Maintain accurate and up-to-date records of collection activity, payment promises, disputes and reasons for non-payment.Monitor aged debt and take appropriate action to prevent accounts becoming significantly overdue.Identify high-risk or problematic debts and escalate where appropriate to minimise potential bad debt.Reconcile customer accounts and investigate discrepancies.Produce regular aged-debt and outstanding balance reports.Provide monthly reporting and information to senior management when required.Resolve customer account and invoice queries promptly.Issue customer statements and payment reminder correspondence.Provide clear collection commentary for ledger and account reviews.Monitor customer balances against agreed credit limits and escalate exceeded limits to the Sales Team.Manage credit insurance applications for new and existing debtors.Process credit notes and invoices when required.Post invoices onto the accounting system.Work towards monthly departmental and individual collection targets.Support the Finance Manager and wider Accounts/Finance team with administrative duties, projects and other ad-hoc responsibilities.Skills & ExperienceThe successful candidate should have:Previous Credit Control experience, ideally managing a high-volume customer ledger.Experience using Sage 200.Good knowledge of Microsoft Excel.Strong account reconciliation skills.Excellent telephone and written communication skills.Confidence when dealing with overdue accounts and difficult payment conversations.Strong attention to detail and accuracy.Good organisational and time-management skills.Ability to prioritise workloads and meet collection deadlines and targets.Ability to work independently while also contributing effectively as part of a Finance team.A professional, persistent and customer-focused approach to credit control.What We Are Looking ForWe are looking for someone who takes ownership of their ledger rather than simply sending payment reminders.You should be comfortable proactively contacting customers, investigating reasons for delayed payment, resolving queries and escalating concerns when necessary.The ideal candidate will be confident, organised, reliable and commercially aware, with a genuine understanding of how effective credit control contributes to cash flow and the wider success of the business.Why Join Us?This is an excellent opportunity to join an established business and become an important member of our Finance team.If you are an experienced Credit Controller who enjoys managing a busy ledger, building good customer relationships and achieving collection targets, we would be pleased to hear from you.Apply now with your current CV.