Credit Controller

#WeAreAverdaAbout AverdaAverda is a leading global provider of integrated waste management and environmental services, delivering innovative, sustainable solutions to some of the world’s most complex waste challenges. Operating across multiple markets, we are committed to transforming waste into value while safeguarding the environment, supporting our communities, and driving operational excellence.OverviewWe are looking for a target driven, persistent, collections professional with experience managing commercial accounts and recovering outstanding payments. The ideal candidate will have strong experience in B2B collections, accounts receivable, credit control and customer account management while building strong customer relationships. ageing analysis, dispute resolution, customer follow-up, reconciliation, negotiation, and accurate collection reporting. If you have experience in the waste management, environmental services, utilities, facilities management, logistics or service-based industry, we'd love to hear from you.Key ResponsibilitiesMonitor customer accounts, ageing reports and overdue balances.Follow up with customers through calls, emails and client visits to secure outstanding payments.Develop and execute collection plans to achieve monthly collection targets.Maintain regular follow-up on overdue invoices and agreed payment commitments.Coordinate with Sales, Operations, Customer Service and Finance teams to resolve billing and service-related disputes.Reconcile customer accounts and investigate discrepancies in invoices, payments and credit notes.Negotiate payment plans and settlements with customers, where required and within company guidelines.Issue collection reminders, statements and other correspondence related to overdue accounts.Identify high-risk and long-outstanding accounts and recommend appropriate escalation.Monitor customer credit limits and payment terms and highlight potential credit risks.Maintain accurate records of all collection activities, customer commitments and payment receipts.Prepare daily, weekly and monthly collection and ageing reports for management.Follow up on PDCs, bank transfers and other outstanding payment instruments, where applicable.Support legal escalation of chronic or disputed accounts in coordination with management.Ensure all collection activities comply with company policies and applicable UAE regulations.RequirementsBachelor’s degree/Diploma in Finance, Accounting, Business Administration or a related field.3–5 years of experience in Credit Control, Accounts Receivable or B2B Collections.Experience in waste management, facilities management, logistics, FM, construction or other B2B service industries is preferred.UAE experience is essential.Strong understanding of credit terms, ageing, receivables and collection processes.Excellent negotiation, communication and interpersonal skills.Strong follow-up skills with the ability to deal confidently with corporate customers.Good knowledge of MS Excel and ERP/accounting systems.Ability to manage multiple customer accounts and work towards collection targets.UAE driving license would be an advantage, particularly for customer visits.If you think you have what it takes to make the world a cleaner place, if you can see value where others see waste and if you aren’t afraid of a challenge, why not start your journey with us today.Averda welcomes candidates from all backgrounds, actively promotes diversity in the workforce, and is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*