Credit Controller

Credit Controller/Accounts Assistant| Blackpool (hybrid) | up to £32k | PermanentThe Role I am working with a rapidly expanding business in Blackpool that is looking to add an additional person to their finance team.They are seeking a proactive, commercially aware and experienced Credit Controller to manage our accounts receivable ledger and play an important role in strengthening and developing the wider finance function.This is a varied, hands-on position suited to someone who enjoys working collaboratively across the business, developing positive customer relationships and ensuring the ledger is maintained accurately and efficiently through to payment.Working closely with the Operations, Sales and Commercial teams, you will be responsible for resolving customer queries, deductions, account discrepancies and other issues that may impact payment, ensuring outstanding balances are followed up and collected promptly.Working with the management accountant and finance director, the successful candidate will have solid Credit Control experience, be comfortable taking full responsibility for their own ledger and confident dealing directly with customers. You will also need the ability to investigate and resolve more complex queries independently, taking ownership from initial issue through to resolution.Key ResponsibilitiesTake day-to-day ownership of the accounts receivable ledger, proactively managing customer balances and collections.Maintain professional customer contact by telephone and email, ensuring payments are received within agreed terms.Investigate and resolve queries including deductions, pricing issues, credits, invoice discrepancies and account reconciliations.Work closely with Operations, Sales, Finance and Commercial teams to resolve issues and support accurate customer administration.Monitor overdue balances and credit exposure, highlighting potential risks and taking appropriate follow-up action.Produce accurate aged debtor reports and maintain clear, up-to-date customer records, collection notes and supporting documentation.Process customer receipts, credit notes, account setup and credit limits, while supporting month-end accounts receivable processes.Identify process improvements and provide wider finance and administrative support, including purchase ledger processing and reconciliations where required.What We’re Looking ForSolid Credit Control experience, ideally within a fast-paced commercial environment, with proven ownership of a customer ledger and strong collection performance.Confident communicator with the ability to deal professionally with customers at all levels, resolve queries effectively and build strong working relationships.Commercially minded with strong problem-solving skills, understanding the balance between protecting cash flow and maintaining positive customer relationships.Highly organised, accurate and able to manage competing priorities independently while working collaboratively across departments.Good Microsoft Excel and Office skills, with experience in sales or customer account administration being advantageous.Package & BenefitsSalary: £28,000 - £32,000Monday – Friday 8.30am – 4.30pm or 9am – 5pm (some flexibility)Hybrid (2 days from home) after training period33 days holiday including bank holidays.Company pension schemeGym and Padel court accessStaff discountsCompany eventsInterested? Please reply with your up-to-date CV and we’ll be in touch if you’re short listed.